Waiting Rooms In Hospitals: Improving The Quality Of Life Of Patients

The waiting rooms of an oncology hospital are very special places. During the treatment process against the disease, which can be very long, these spaces become the routine environment of patients. Patients who usually face long waits and moments of high emotional load and stress.

History and classic concept of waiting rooms in hospitals

In recent times, efforts are being made to improve patient care and patient satisfaction scores. What’s more, patient-centred care is becoming increasingly fashionable. Yet surveys continue to show that waiting rooms are a deciding factor in patient satisfaction.

It is a fact that waiting rooms have been a stagnant concept until a few years ago that has not evolved much since its inception. The main improvements have come from the hand of technology, with informative screens.

For the rest, the main changes have been purely aesthetic, changing the furniture, lighting or some aspects of the decoration; without stopping to make other types of changes that result in a greater humanization of the experience.

And the only certain thing is that thousands of cancer patients spend hours in waiting rooms every day.

Aesthetics are important, but at Astron Healthcare, their hospital designers & planners believe it is time to reflect deeply and re-examine the purpose of waiting rooms. What is its functionality? How can we make them as pleasant places as possible for patients?

Why are cancer waiting rooms so important?

The waiting room is usually the first contact the patient has with medical oncology and radiation oncology services. This is where any support strategy, both psychological and emotional, should begin.

Although most people may think that a waiting room is a place of little importance, the truth is that it is a space that can radically change people’s lives. However, in it we will spend some of the most distressing and stressful moments of our lives.

Next, we leave you with some relevant data about these spaces, which allow us to get a good idea of ​​their importance.

Patients typically spend an average of 8 weeks in oncology waiting rooms.

Various studies indicate that the average consultation time is just over 9 minutes. However, the waiting time can be as long as 5 or 6 hours.

Almost all patients agree that waiting times are endless, something that has a very negative influence on their moods.

Without a doubt, oncology waiting rooms represent a delicate environment that requires a rethinking of the way of understanding space, as well as a new methodology to care for patients.

There is scientific evidence that shows the influence of architecture on people’s health. For example, a study published in the 1980s in the journal Science showed that patients who had views of green surroundings from their hospital room spent less time in hospital and needed fewer pain relievers.

This direct relationship between the hospital space planning design and the results obtained highlights not only the potential that architectural design has in the recovery of patients, but also the economic repercussions it entails for healthcare institutions.

Things To Consider Before Designing Hospitals

Because of the wide range of services and functional units, the hospital architecture design & planning India are quite complex. An ideal hospital design integrates the functional requirements with the human needs of its varied uses. All the hospitals share certain common attributes regarding their size, location and budget.

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Here are some points that are very important for hospital architecture design & planning in India.

Cost-Effectiveness and Efficiency

An efficient design layout promotes staff efficiency by minimising the travel distance between frequently used spaces. It could allow the visual supervision of patients, providing an efficient logistics system for food supplies. So, the efficient use of multi-purpose spaces and merge spaces is an excellent way to efficiency with cost-effectiveness.

Flexibility and Expandability

With time, the needs and modes of medical treatment are changing. Thus, before designing the hospital, one should follow the modular concepts of space planning and layout, like using generic room sizes and plans as much as possible.

Therapeutic Environment

The architect of the hospital should be convenient for the patients and visitors and provide an unthreatening comfortable and stress-free environment. This can be achieved by using cheerful textures and varied colours in patient’ rooms. Also, allowing natural light in their rooms gives them a refreshing environment that helps them recover fast.

Cleanliness and Sanitation

Keeping cleanliness and sanitation should be the chief priorities of hospitals. Therefore, the design of the hospital must be easy to maintain and clean. Therefore, the design should be facilitated by appropriate and durable finishes for each functional space.

Safety and Security

The hospitals have several security concerns like the safety of patients and staff, hospital assets like including drugs, property and vulnerability to terrorism because of high visibility. Thus, safety and security must be built by keeping such things in mind.

Sustainability

 Hospitals occupy large spaces that have significant effects on the economy and environment of the surrounding community. Also, they need high energy and water and produce a sizeable amount of waste. Because of this, a sustainable design must be used or consider when building and designing the hospitals.

Astron Health Care

With more than 20 years of experience as a professionally managed consultancy organization in hospital and healthcare, Astron healthcare consultancy understands that expanding your current facility or building a new one is the most exciting yet challenging endeavour!

A successful hospital architecture design & planning India requires careful planning. Astron Health Care is a professionally managed consultancy with top-class construction’s team that approaches architecture, construction, fulfil the requirement of equipment and eliminates problems by accepting full responsibility for the design and construction, resulting in a smooth experience. For more information about Astron Health Care approach to the hospital building and design, go to www.astronhealthcare.com

Quality Accreditation is making Hospital care better

In the globalized world, the healthcare industry is not only impacted by corporate growth but various other forces like business competition, medical tourism, medical insurance, patient expectations, etc. Because of this, the quality of healthcare at hospitals is affected. Quality of care is one of the prominent agendas of any health policy. This has led to the establishment of national and international regulating bodies that offer accreditation to hospitals. Hospital Accreditation is a process by which an organization like a hospital, clinic, and other healthcare services, are assessed on a set of predetermined standards.

NABH (National Accreditation Board for Hospitals and Healthcare Providers) is a healthcare governing body in India that ensures quality healthcare and peerless patient experience and satisfaction at hospitals through its regulations. JCI(Joint Commission International) is an independent, not-for-profit organization that evaluates and accredits healthcare organizations in all countries of the world, except United States. Both NABH and JCI accreditations aim to improve the quality of care through diverse approaches which are either mandated by the government, voluntary or initiated by independent agencies.

Accreditation and Improvement in quality of hospital care 

The following points show how accreditation helps in improving the quality of health care.

a) Accreditation ensures better patient care:

As we know, the future of healthcare is aimed at more efficient and high-quality healthcare. Surveys have shown that accreditation emphasizes better patient satisfaction scores. When the result is a higher patient satisfaction score, it entails profit and is beneficial to all stakeholders, patients, and employees. Patients are the biggest beneficiaries. Accreditation generates high quality of care and patient safety. The patients get services from authorized medical staff. The rights of patients are admired and protected. Patient satisfaction is regularly evaluated. 

b) Accreditation to a Hospital stimulates continuous improvement.

It enables hospitals in demonstrating a commitment to quality care. It uplifts community confidence in the services provided by the hospital. It also provides an opportunity for the healthcare unit to benchmark with the best. Hospitals tend to naturally put in the effort, invest in better technology, and raise the bar for better patient care.

c) Accreditation provides a sense of trust in legal circles:

Accreditation provides an objective system of jury empanelment by insurance-vendors and other Third Parties. This helps in obtaining better third-party insurance vendor support or receiving more backing from stakeholders to enhance infrastructure. Accreditation provides access to reliable, authentic and certified information on facilities, infrastructure, and level of care.

d) Accreditation improves working environments for staff:

The better the healthcare organization in regards to infrastructure, cleanliness, faster services, and good maintenance of healthcare equipment, the easier it is for staff to manage patient data and patient care effectively. The patients get services from authorized medical staff. It leads to improved productivity, better staff performance, and higher chances of greater patient satisfaction.

e) Accreditation maintains the hospital image:

Accreditation is an ongoing process that takes years to achieve. This means the hospital must show credibility in its services, must be responsive to improvements being suggested, must display full transparency in communication to staff and stakeholders, and must have the hunger to innovate for better patient care. This improved care quality would automatically facilitate lesser or no patient complaints and more patient and stakeholders satisfaction and would make the hospital most preferred among the patients, thereby improving the hospital’s image.

All in all, accreditation improves the overall professional development of Clinicians and Paramedical staff and provides leadership for quality improvement within medicine and nursing.

Planning And Designing In Healthcare: How Is It Beneficial?

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Without a doubt, one of the sectors with the most growth and constant evolution is health. Our population requires hospitals with high capacity in terms of health care, this includes not only the health professional, but also the equipment and infrastructure of these institutions.

With these three pillars, accompanied by validated processes for safe and efficient care, hospitals will be able to offer competitive advantages that distinguish them as what they should be; a safe and reliable place for diagnoses and treatments for prevention and health care.

While many patients seem not to have in mind that a hospital is a company with services and clients, there are many considerations that prevent these three pillars from being strong enough to reach the desired goal; the profitability of the business and the safety of patients and health professionals.

One of them, infrastructure, tends to be the most painful, as a structure with shaky foundations can bring down an entire business and in health this is no exception.

The Hospital Architecture, or better known as one of the branches of architecture focused on the planning, management and execution of architectural projects in the field of health, it is one of the most relevant factors related to profitability and safety in health units, since even the minimum mistake can cost you a lot of money.

Next, we address key benefits that Hospital Architecture offers for the health sector, and above all how it can be used by both entrepreneurs and hospital groups for the benefit of their investment:

1. Planning with a Medium-Long-Term Projection

Planning for the short-medium term in hospital matters is very important, since there are not always enough resources to drive a project 100%. In this case, the hospital architecture can consider the basis of any health project to be complemented later by other areas and services.

From the beginning, it is important that both the client and the expert in facility planning and design in healthcare know very well where they want to go, which includes possible equipment to be incorporated in the near future, or what new business ideas are available to offer services based on possible trends in the market.

2. Regulations and Safety

It is not the same to build a commercial building to build a hospital, and for this reason it is vital to consider a provider with experience in health before starting to project.

As we already know, it is necessary to have special permits (in addition to construction) to be able to venture into a health project, which requires experts on the subject to consider even the smallest detail in terms of what is established by the regulatory authorities.

Let us remember that regulations are one thing and security is another, so we consider that regulations will often lack key factors, or a detailed definition, that can ensure the good work of our units, but even more important, that everything flows safely and profitably for the good of all.

A professional who have pursued healthcare facility design course will be able to offer services that promote safety in all pillars of health care for the entire population.

This not only ensures better services, it also contributes towards profitability through the reduction/elimination of rework, as well as the reduction of budgets for maintenance of the facilities.

Creating Smart Spaces With Hospital Architecture

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Over the years, a wide variety of research has been carried out that shows that architecture in the hospital environment has a great effect within the healing process and improvement of the patient’s well-being.

It has also been shown that there is a connection in terms of stress reduction, both of the personnel working within the hospital, and of the patients, with respect to the spaces and physical architectural environments of said hospital facilities.

Currently, the hospital industry, led by architects and engineers, must do everything possible to adapt to a global phenomenon that is advancing at accelerated steps; the tech.

Day by day, technology has been the factor responsible for causing great changes within the environments in the hospital and in the medical services that it is responsible for offering to society.

Advances such as new surgical techniques, many of them currently carried out by automated machines (robots), intelligent spaces, and optimal interiors for work development, and also to be able to provide an optimal stay to patients within hospitals, has radically changed the hospital industry.

In the same way, thanks to the design and maintenance of the infrastructure, it is possible to reduce infections and avoid complications in patients which are inside the hospital.

“Healthy infrastructure, equal to happy patients”, according to an investigation, in which infection control is placed as one of the main factors or trends in the health sector and the industries in charge of hospital architecture.

The issue of infection control is considered as one of the most handled up to now and ranks as one of the most worrying issues in the hospital environment, as it refers to the control of intra-hospital infections.

The hospital must be a building to cure, however, in a hospital environment there are many pathogenic microorganisms that are transmitted through the air and constitute the main means of transmitting infections to the users of these establishments.

And this is why healthcare facility planning and design courses serves as a great tool in hospital architecture.

Thanks to the advancement of technology within the hospital environment, a well-known and extremely important concept for engineers, architects, and especially for hospitals has been developed for a few years; smart hospitals.

With this they refer to the different types of technological advances and architectural methods that are developed in order to achieve an improvement in the quality of care provided to the patient and how the different activities carried out by the medical professional and the patient are facilitated and optimized.

So, taking into account the aforementioned, it can be emphasized and concluded that the creation of intelligent hospitals is of great importance for architects and engineers in these times, and to most equipment and centers.

Hospitals- How Are They Built?

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The construction of a property starts from a necessity. This premise becomes more evident when buildings seek the provision of services, as is the case of a hospital.

To build a medical center there are countless rules and guidelines to make it a safe, comfortable and efficient place. The construction process of a hospital is complex from the beginning to the end.

The interdisciplinary team that builds it is made up of engineers, architects, technicians and, of course, doctors- the future ‘home owners’. To build a hospital, you have to think about the services that will be offered and the kind of patients that will be treated.

This is part of the Functional Medical Program, a hospital construction and management system. The more services the medical unit provides, each space will require technical specifications for its construction.

From the fact that health is a public service, the quality of the services will be guaranteed through the correct interrelation of the different areas, the product of a good structural design.

Barrier-free hospitals

The concept encompasses construction, management and administration issues. In order for a medical center to have no barriers, its accessibility, patient mobilization, footage of the waiting room, etc. must be considered.

A barrier-free hospital has four characteristics: safety, ecology, accessibility, and intelligence. Medical centers are considered smart when functions such as biological, physical and operational security are automated.

The air conditioning of spaces, for example, is a fundamental aspect that must be considered in hospital space planning designs.

Now, medical units are modular, so they can be adapted to the terrain in which they are going to be built. Gone are the hospitals with massive baseboards, enameled walls, and dark corridors. Today, they have large hallways, natural lighting and systematized doors.

The accessibility is another important point. Along with construction, it is necessary to think about the access routes to get there and, in the design of the sanitation and wiring systems of the health home.

The growth perspective must not be ignored. It is recommended that between 35% and 40% of the land be planned for the creation of green areas such as gardens and opportunities for growth.

Design and projection

Expanding a hospital- which did not plan its growth from the beginning – is more expensive than building a new one. Although the constructive trend is to go upwards, hospitals are a special case. It is possible to evacuate more floors as long as the interrelation of areas is maintained.

You cannot have an Emergency on the ground floor and the Intensive Care Unit on the fifth floor. This has a negative effect on efficiency.

Hospital designs and hospital space planners have evolved. Before, the ‘herringbone’ structure was based on a long corridor with choppy circulations. The trend lasted for years, until ‘verticalization’ was incorporated into medical units.

Communication between areas is a transversal axis for the design of the hospital expansion. If this factor is not taken into account, more patient traffic is generated in the corridors and, in some cases, customers can get lost.

The expansion involves an analysis of the care process: the entry of the patient, their care and departure.

For this reason, the doctor is the right hand of the builder, since it is he who knows in detail the interrelationships of units. Achieving the correct flow of patients is the challenge for contractors. This saves lives and saves financial and human resources.

Importance of Spaces and Surroundings in a Hospital

For almost anyone, being in a hospital is an overwhelming experience and generates serious states of anxiety, anguish, stress, etc., both for the sick and their family members, and for doctors and work teams in general. This is something that must be borne in mind in the design, construction and equipment of these places, so even if it is not an art gallery or a luxury hotel, you should be aware of the effect that is achieved through finishes, colors, materials, lighting, furniture, decoration, etc.

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In short, it is not only important to pay special attention to the care and services provided in hospital planners in India, but also the perceived emotional effect, which will translate into a better experience for patients and staff.

Influence of art and pleasant spaces on moods

Studies have been carried out for a long time on the influence that a certain environment exerts on people’s mood and it has been discovered that art has a great influence on its tranquility and relaxation. This is the reason that there is a growing tendency to include it in clinics and hospitals, in such a way that some institutions have important artistic collections exhibited in their different areas.

They don’t really need to be high-value collections or renowned authors. Different artistic works have been placed in some hospitals, such as paintings, sculptures and photographs made by patients, by their family and / or friends, by donors or by staff members. These works have been distributed in many different areas so that they can be appreciated by those who pass through them, and the results have been surprisingly positive.

In some hospitals various works have been strategically placed in areas such as nurses’ centers, recovery rooms, intensive care areas, private areas thatare used to dialogue with the relatives of the patients, and where information on critical states, deaths, etc. is very frequently offered, and it has been concluded that art contributes greatly to recovery processes.

Alternatives for improving the appearance of walls, corridors and other spaces

Once the positive influence of pleasant spaces has been demonstrated by health care equipment planners, the budget problem arises to achieve a favorable decoration without causing economic imbalances.

An alternative is self-adhesive wall designs, which are easy to install and resist wall cleaning, rubbing, etc. There are also prefabricated panels whose finish already comes with attractive colors, designs and textures, and which are also made according to the official hospital regulations regarding hygiene facilities, fire retardant materials, antibacterial, etc.

Architectural design is also a determining factor in the mood of patients and staff

Although the art, color and decoration of hospital interiors are important, they are not the only environmental factors that influence people. The distribution of areas as well as the general architectural style, both interior and exterior, must be taken into account by hospital planners and medical equipment consultants in terms of functionality and safety for work, but also to create spaces that are favorable for a positive, confident state of mind.

A hospital or clinic that has a good design, and whose finishes and decorations offer a pleasant and relaxing environment, will not only offer a higher quality stay for the patient and their families, but also provide the ideal working conditions for all the staff, allowing that they have a better performance, less wear and therefore an atmosphere of cordiality and harmony between the team and the patients, which benefits everyone, patients, staff, family members and other visitors.

Interior Design Of Medical Centres And Clinics

We constantly hone our skills, performing and developing designs for many hospitals and clinics, which are extremely positively reflected in the general mood of both the entire staff and visitors.

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Design project of medical centres

Each patient has the right to choose the medical centre that he likes and whose specialists he trusts to solve problems with his health. This choice is influenced by the first impression that remains when visiting the institution.

Upholstered furniture, warm colours in the interior, flowers, maybe the corresponding decor items – all this together favourably affects the opinion of a person about this place, and he will visit it with pleasure. The design project of the medical centre consists not only in the availability of modern equipment. This includes:

Proper zoning of the room.

At first glance, this does not represent anything complicated, but in fact, planning the location of the rooms, their area, the width of the rooms, the place for the necessary upholstered furniture so that nothing interferes with each other and does not create problems for workers and visitors is not easy.

Used materials.

According to hospital designers & planners, the decoration of the medical office of the centre is, first of all, fireproof and non-toxic materials that can be easily cleaned and cleaned. If this is an operating room, then special requirements are imposed on the selection of materials.

The interior in the lobby of the centre implies a friendly atmosphere, which is why modern decoration materials are used here that are suitable in colour and texture to the general appearance of the room.

Microclimate

The interior of the medical centre is also well-constructed ventilation and air conditioning system, lighting. We will help you create a home environment for each patient.

Private Clinic Project

A modern private medical clinic, for example, dental or cosmetology, is an example of a welcoming environment, decorated with taste and using various decorative elements. A beautiful interior is a prerequisite in the health industry.

In order for the clinic’s interior to deliver maximum aesthetic pleasure, when creating a design project it is necessary to proceed from the general concept of the institution. The interior design of a private clinic, drawn up by specialists, will help to solve several problems:

  • Emphasize the individuality of the institution;
  • Optimize the work of all employees;
  • Hint at the high quality of the services provided.

The design project of the medical clinic, ordered from hospital space planners, guarantees a welcoming atmosphere that will appeal to every visitor.

Hospital designs are very detailed especially in terms of interior design and require intensive reading and separate expertise in line with regulations. Not all interior design firms are competent to carry out interior design projects of hospitals and health centres.

Hospital projects, designed with teams of architects and interior designers who specialize in this field, are created by taking into account both the medical and legal conditions and regulations, the comfort of outpatient and inpatients and their relatives, and the functionality required by healthcare professionals.

Facing The Design Crisis Of A Hospital – Here Is Our Help

It is essential to know the planning techniques that are currently being used and to be able to analyse each situation. For this, several elements have already been developed to help us find the best solution. We will use functional plans, master plans, and general planning projects, dimensioning and strategic planning to face the design of a hospital.

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Hospitals are technological centres that have evolved their buildings at a slower rate than the development of scientific medical techniques, the first task will be to create hospitals that do not have an expiration date and that are capable of adapting to new developments with ease.

Over the years we have seen progress and as the hospital has become part of the city, it has grown and health cities have been created within the city. All this leads us to ask ourselves, how to locate a Hospital?

In the nineteenth century, it seemed to be easier since it used to be located on the outskirts of the city and thus avoid the spread of diseases. However, in the search for better environmental health within the city, this has been changing due to several factors.

The Hospital ceases to be the place where you are going to die and becomes the place where you are going to heal so it must be close to society and must be well connected to facilitate its use.

The important point in the entire development of a hospital, in total, creates a building that shares activities with its environment, with healthy people, not create isolated spaces where the patient feels even more sick but quite the contrary, achieves not only the formal but integral integration.

It has been proven by studies and by common sense that this closeness helps the patient to a faster recovery, psychologically the fact of sharing with healthy people, having spaces for recreation and leisure encourages positive and healing. This is where the hospital typology comes in.

Hospital designers & planners start with three basic types: the vertical, the more tower basement and the horizontal, the latter has been the most used in recent years and the reasons are due to its greater versatility when integrating with its environment, the reticule is more friendly in this fusion process, this model brings with it the typology of the patios.

It works very well to relate to the outside without having the acoustic problems that the environment can cause, of course, that these patios must be fit for this purpose and not to be a hole of relief without utility, but this has to bring more disadvantages than benefits, we must create a space full of activity but empty of volume.

According to hospital space planners, designing part is all thinking about functionality and anticipating connections to the city is essential if it cannot be a major problem in its proper development that these patios must be suitable for this purpose and not be one more hole of relief without use, but this must bring more disadvantages than benefits, we must create a space full of activity but empty of volume.

Acoustics In Hospital Design

Good acoustic design of buildings is becoming increasingly important, due to the repercussions it has on people’s well-being and health. This reason takes even more weight when it comes to health centers.

Hospitals are very complex buildings with very specific technical requirements. In today’s post, we are going to discuss the importance of acoustics in hospital design and the criteria to follow to achieve an appropriate environment in terms of noise.

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ACOUSTIC QUALITY AS A BENEFIT TO HEALTH

When we consider acoustics in hospital design, it is interesting to think not only about the interior sound quality but also about the impact of sound on the exterior environment closest to the building, since the acoustic characteristics of the urban environment must also be considered and evaluated.

If we apply correct acoustic criteria in the hospital space planning design, we can achieve improvements at different levels.

Improving acoustic quality has been proven to have positive effects on professionals and patients. An adequate sound environment contributes to the decrease in blood pressure, as well as the reduction of pain medication intake of hospital patients while improving the stress level of all occupants of the building.

Sleep quality is also affected, improving considerably by decreasing the sound level in the rooms. Improvements have even been found in school performance, tachycardia or the decrease in premature babies, by improving the acoustic conditions of health centers.

All these aspects positively influence the patients’ feeling of security and general well-being since, having a quieter stay, they feel more comfortable and have easier communication with medical personnel.

In addition, a more pleasant stay translates into a faster recovery for patients, which reduces the time spent in the hospital. This has advantages from a curative point of view and also helps the financial sustainability of the hospital.

ACOUSTICS AS A DESIGN CRITERIA FOR HOSPITALS

Within hospitals, hospital designers & planners have very different areas in terms of the type of occupants and their use of space. For this reason, we will treat the acoustic requirements of each area of ​​the health centers separately.

ACCESS AND CIRCULATION

The access and distribution areas in hospitals are the most open and exposed to the public. Despite this, they should be welcoming and relaxing environments where patients, medical staff and visitors can have relaxed conversations.

The first impression that a hospital offers is very important in the feeling that the patient or professional will receive throughout their stay. Accessing the center through a diaphanous space, well lit and with a moderate sound environment helps to keep your mood in good condition.

From an acoustic point of view, it is important to plan sound-absorbing surfaces on the ceiling and on the walls, so that the voice does not bounce excessively and uncomfortable echoes are generated, increasing the acoustic level.

Let’s think that a hospital is a building where a considerable number of people are concentrated, so the sound level can rise quickly if the building has too hard to finish.