One of the factorsthat increases patient loyalty is the prestige that the power of the brand gives you. Some patients choose and stay hospital simply believing in the power and prestige of the brand. One of the most important duties of such hospitals is not to damage this strong perception. The prestigious hospital does not…
Nowadays, as patients want to learn about their diseases and participate in the decisions made about them, providing healthcare services determined only by the healthcare team is not sufficient for the provision of quality healthcare services. For this reason, patient satisfaction is considered as a service process focused on patient expectations and needs in quality…
Through careful analysis of the data, we identified some factors that influence the effectiveness of hospital management and its results. These factors are in many ways similar to the parameters that determine the efficiency of manufacturing companies. In this regard, we believe that these factors must be taken into account when developing reforms in the…
