Important Factors To Look For While Clinic Management Software

Choosing the right Clinic Management Software is a tough ask as there are a myriad of software providers lined up to offer what they claim to be the “best” in the industry. However, it is one of the most crucial components that can bore long term results to enhance patient care and maximize revenues. Given the fact that it can be a major overhaul in the medical facility set up which would also demand some prior proficiency, it is important get on board with hospital consultancy firms in India for understanding the functionalities. Here are the critical factors on which the hospitals need to shed light on before finalizing the best clinic management software.


  1. The need for automation- No wonder, the hospital going for automation does need the Clinic Management software but the question is whether it is needed on a full-fledged scale. There is no dearth of customizable software options. Some of them offer the flexibility of exclusive billing or patient records or OPD scheduling software’s available. On the other hand, if the hospital is planning a paradigm shift, it’d come in the form of complete clinic automation software available. The area is vast which covers the verticals of billing, patient records, OPD scheduling, stores, pharmacy and much more. At last is the budget. In addition, a vital factor to consider has to be the ability to embrace change by your staff and your confidence on automating your processes, choose the right combination for you.
  2. Is it integration friendly software? It goes without saying that the introduction to new software and the transition thereafter can be drastic and even overwhelming to understand in the initial stage. For such scenarios, the hospital management consulting company guides the hospital management to choose software that does not make any loss of data and choose software that allows a hiccup free integration. Additionally, they also oversee the time it will take to integrate, the downtime involved and the additional investment involved, both in terms of time and money.
  3. Timely integration- Timeline for automation is not calculated on the mere time taken for buying the product or the hardware and software installation; this is a broad term and a deep process which ensures the total implementation including training of the staff and getting them to use all the features of the software. In between, the timeline is subject to getting put off with regard to target dates for each level of implementation and the cross checking of each level needs to be thoroughly reviewed, mulled with complete clarity before the purchase decision is made.
  4. Check credentials and certifications- Once you are assured of the exact requirement and purchase of the automation, do a background check of the company you are finalizing to buy the software from. This includes their market presence in years, checking their clientele, the after-sale service and the kind of feedback their products and services receive. This can ensure a good investment.

Hospital Records Management With Single Software? Let’s Discuss

Hospital records management is a perennial conundrum. The problem is more about the over-availability of software rather than not having one at all. We see many hospitals using different software for different purposes – appointment booking, billing, inventory management and so on. This chucks the challenge of having separate software which calls for integration. By and large, the integration is only possible when a single application is used. The feature will eliminate this issue and make healthcare management a lot easier. This system is known as Hospital Management System (HMS) – a system to monitor and manage the activities of an entire hospital.


The hospital management consultancy services are now introducing this concept to a lot of hospitals in urban centers as well as rural pockets of the country. These systems allow the management of all the operations of the hospital, such as administration, patient’s details, medical history of the patient, appointment booking, inventory management, billing, bed management, drug management. The system is also a savior in managing the humungous field of revenue management, Electronic Medical Record (EMR) and so on. As a matter of fact the records of a particular patient getting diagnosed in a hospital and switching to another hospital can be traced only if there is a centralization of medical history which helps in easy retrieval. Hence, the Hospital Management Systems of these hospitals must be integrated together.

Some of the advantages offered the HMS software are:

  1. Appointment booking
  • This gives the obvious benefit of reducing time in long queue.
  • The integration of features like automated email and text message reminders can also come in handy.
  1. Patient Management
  • The software segregates the task of InPatient and OutPatient management
  • A sophisticated system with lucidity helps the patients and the hospital staff get accurate and complete information about patients health records at the point of care
  • The status of room availability and other patient care facilities can also be addressed.
  1. Role-Based Access Control
  • This can be extremely helpful for confidentiality as it allows employees to access only the necessary information to effectively perform their job duties.
  • Gives robust support for data security and integrity
  1. Inventory Management
  • The drugstore of the hospital is well managed.
  • Alerts when there’s a shortage of stock
  1. Daily Sales Report
  • Makes daily auditing simple
  • Helps with statistics and other financial aspects
  1. Cloud-based storage
  • Allows data to be accessed from anywhere and any time
  • Removes the need for physical servers

Key Ways To Differentiate Between Primary, Secondary And Tertiary Healthcare

Health is the greatest wealth, it is an adage we have heard, been taught and made to implement the same. In this direction, the healthcare organization and even the sector at large has been established to ensure the overall well-being of the public. With the growth in the number of diseases and the subsequent rise of patient’s demand to have a comprehensive healthcare, the hospital consultancy services in India have evolved such medical facilities


With the attribute of a planned industry created by the hospital management consultancy services, hospital comprised of medical specialists like surgeons, consultants, physicians, dentists, nurses, pharmacists, medical lab technicians etc are incorporated. Based on the necessities, the facility can also be extended to paraprofessionals. As a matter of fact, the industry also includes non-medical staff that ensures the day to day operations in the hospitals are running seamlessly.

The industry has revolutionized and it has now come out as one of the most crucial sectors in every country. The sector has huge potential and the healthcare management has grown in need to have a better medical care person. Therefore, the World Health Organization has made a segregation of the healthcare delivery system into 3 categories. It is based on the categories under which they offer healthcare services. These can be categorized into:

Primary Healthcare:

  • True to its name, in this particular healthcare structure, the primary focus is on the basic healthcare services that address the health issues faced by an individual.
  • The care is mostly provided by a general physician and they do not require a specialist
  • In recent times, the primary care is witnessing a rapid growth in both the developed and developing cities across all countries in the world.
  • This form of healthcare is also run with the goal to make healthcare accessible.
  • As a matter of fact, the primary care has been built on the encouragement and participation of general healthcare players; induce good healthcare practices at the basic level and meeting the expectations of the healthcare receivers.

Secondary Healthcare:

  • It is an advancement of the primary healthcare and incorporates the services of specialists such as cardiologists, dermatologists, urologists and other specialists.
  • More often than not, the individuals are given secondary healthcare facilities on the referral of the primary healthcare professionals.
  • Few countries have made it mandatory to consult the specialists only after the referral of the medical practitioner at the primary care level.
  • The secondary healthcare providers act as a channel of communication for a better advanced medical care.

Tertiary Healthcare

  • This is the care which is provided to a patient after a referral is made for patients by the primary and healthcare providers.
  • As such, they may require advanced medical procedures such as major surgeries, transplants, replacements etc for the tertiary sector. Long-term care is also given for the cases involving diseases such as cancer, neurological disorders.
  • The tertiary sector is also known for the facilities of advanced diagnostic centers, specialized intensive care units and modern medical.
  • It can be functioned by a mix of private as well as public sectors.

Changing Hospital Infrastructure With Changing Times

Healthcare sector, like most things in our life defies the constant. It cannot afford to get stagnant; neither can it go for some kind of slowdown. The reason being that healthcare is the vital cog in every country’s social structure. With the hospital management consultancy services coming to the forefront, the healthcare echelon has now come to realize that patient’s satisfaction has to be held in high regard. The role of hospital infrastructure importance in achieving patient satisfaction is monumental. This is why hospitals are making efforts to adopt changing trends in their infrastructure efficiently by seeking the guidance of an expert healthcare consulting firm.


In today’s time, there must be the zeal and openness to    adapt to the latest innovations both in administration and technology to help the patients in all major aspects. Some of the pointers are:

  1. Hospitals adopting more technology to have a connected infrastructure.

Patients are now more upbeat about the use of telemedicine and prefer virtual visits for their regular check-ups. This can be accommodated provided the hospitals invest more in connected infrastructure. Here are some of the technologies that hospitals can adopt to make their infrastructure more connected.

  • Hospitals use augmented reality (AR) to integrate images into the patient’s environment.
  • Virtual Reality (VR) is being used to simulate clinical situations in pain management, neuro-rehabilitation, etc.
  • Artificial intelligence (AI) is being used for predicting the outcome of clinical situations and helps in improving the quality of treatment.
  • Robotics has been used in surgery via telemedicine.

Decentralization of hospitals

With technology entering the field of healthcare in association with the hospital consultancy services in India, there is no longer a need for the patient to remain hospitalized for long periods. Such is the reach and preference factor of non-invasive treatment that they are now being done at outpatient clinics, reducing the inpatient stay at hospitals. As a result, there is a sharp rise in the growth of small health care units, ambulatory services, and emergency-care clinics. Hospital infrastructure has thus become more decentralized.

The vertical integration of big hospitals with small healthcare clinics by merger or acquisition has also lead to their diversification and decentralization. Hospitals have now started setting up a chain of their individual healthcare units in the hope of offering more specialized clinical care.

Utilization of alternative sources for building hospital infrastructure

With energy costs hitting the roof and with eco-consciousness being the watch-word, Hospital infrastructure will look at alternative sources of energy and materials. Hospitals will look at renewable energy sources like solar, biogas, etc. Even recyclable items will be preferred for use in hospital raw materials. Hospital infrastructure planning will focus on green building to cut down on both their energy costs and footprint.

Therefore, it is time that a host of business conglomerates and even the government step in and get the hospital consultancy services in India to develop the very welfare of people to promote exceptional healthcare facilities all over the country.

7 Solutions For Hospitals That Save Money

It is important that you identify the challenges that are found within the health facilities and then be resolved. A renovation or expansion of the hospital must face the problems for a better service provision. You must make a strategy that focuses on the objectives you want to achieve as a solution to the functional problems or those that directly affect the facilities, patients, and staff.

Remember to prioritize the needs to determine what are the problems that affect the hospital and should be resolved immediately. Start focusing mainly on the construction schedule and purchase value. Find out how to save as far as constructions or renovations are concerned.

Next, we will present 7 solutions for hospitals.

Construction design

First, you must obtain a construction design. Meet hospital consulting companies in India, together with the owners of hospitals, who must participate in the decision-making process. The participants in this project have a common goal: to be positioned for long-term success. It is essential to be decisive in terms of the plans they have for the facilities.

Determine the construction options, accompanied by an optimal selection of designs and materials, allows the project to flow in an accelerated manner, with a minimum of unforeseen events or delays, generating a minimum of costs.


Identify the real challenges

The first step that must be carried out is the identification of “pain points,” those sites that do not fulfill the optimal functions due to inefficiencies in the design of the building, or the deficient operational structure. Designers should interview staff members from different areas; being these the manager of facilities, head of nursing, among others, who must indicate the inconveniences that can be presented in their place of work.

Evaluate with insight

Financial records should be reviewed to determine the hospital’s highest and most profitable sources of income. The team of designers and owners will determine if the expansion or renovation project manages to capitalize on the existing profit centers.

Study the strategy

Managers and designers must make a strategic plan of five to ten years of their facilities. This approach must be made before making decisions about construction. This process, together with the analysis of finances, allows the designers and owners of the hospital to recognize and move away from those projects that imply excessive, reckless debt, or a loss of income for the hospital.

Solve multiple problems with individual solutions

Owners address a considerable number of priorities according to their need, covering all the answers that have the greatest weight in the investment. The best solutions are those that are related between the problems and then group tasks for multiple solutions in one.

The input value of 360 degrees

The hospital designers & planners form teams of all the elements of the hospital community to investigate the present problems and generate ideas for the solutions. They share the results of the conversations and request comments. There is no correct answer to this or an immediate solution, so it is not advisable to hurry and make an analysis of everything studied.

Run carefully

Once the construction process begins, the work personnel must proceed to perform their work immediately and with a minimum margin of error. The construction team must protect its employees.

Advantages of Adopting Hospital Management Software

The management procedure of a hospital is hectic, concluding related activities from the financial side, through the administrative sector and human resources, to nutrition and diagnostic medicine. It is not difficult to visualize, therefore, that the administration of this amount of different tasks and information consumes a lot of time and generates a lot of work for the managers. In the meantime, the software developed explicitly for hospital management emerged as facilitators of that routine, upgrading the quality of the services provided and the safety of the patients served. Do you want to know other benefits?

Agility for day to day

Hospital consultancy services in India provides the automation of the activities involved in the routine of administration, from the scheduling of examinations to the classification of risks of patients in triage. In this way, the tasks are accomplished in a more natural and agiler way, which optimizes the tempo of the managers and the officers, decreasing the weight of the patients for the due attention.

Construction of electronic information bases

Hospital management software has its platforms to receive the different types of information, allowing the creation of varying information bases (financial, administrative or medical records of patients). In this way, the management and control of hospital data are facilitated.

Use of electronic clinical records

Another significant advantage of hospital management software is the possibility of generating electronic clinical records for health experts and patients treated by the hospital. With the use of these records, it is possible to store your registration, medical information, and exams in one place. In this way, this clinical information may be available to all professionals involved in their care, facilitating diagnosis and expediting the routine of the medical team.

Reduction in the rate of human errors

The adoption of electronic medical records improves patient safety, once the prescriptions of medicines and therapies become more readable. Also, this computerization of the medical information registry enables the realization of proactive validations of clinical data, such as pharmacological versus allergic relationships and the different interactions between drugs, diagnoses, and examinations.

Optimization of hospital costs

The main benefits of hospital management consulting company is the modification of the prices of the organization. Specific platforms for financial control allow, for example, the organization of cash flow enabling a rigid control of all hospital expenses. In this method, it is possible to identify and eliminate unnecessary costs, relocate resources for the most productive activities and increase the profits of the health institution, without neglecting the safety of patients.


Online scheduling of consultations and exams

Nothing more comfortable for a patient than the possibility of scheduling appointments and reviews online, without having to leave the house or listen to automatic messages from the call center. Hospital management software offers specific platforms for this scheduling, increasing comfort for patients and decreasing costs with call center systems.

Ease of access to information

As we have told, the electronic hospital management soft ware’s allow the combination of the data of the various sectors of the hospital (such as the pharmacy, the workshop, and the image clinics), so that the information is remotely obtainable by the officials. In this way, it is possible to avoid that the professionals involved are lost in the health units, optimizing the time of dedication to the patient.

Importance of Effective Management of Hospitals


Most large entrepreneurs are likely to agree that in private sector companies the results of work are directly dependent on the effectiveness of management methods. At the same time, the relationship between hospital management methods and the effects of clinical treatment is still a matter for discussion.

And, in the end, the main decisions for the care of patients are taken by the attending physicians, and not the heads of the hospitals. Also, many people are convinced that the effectiveness of medical institutions depends primarily on the availability of the necessary financial means and that increasing funding automatically improves the quality of medical care. Thus, there is still no consensus on what practical application of effective management methods can bring.

In a thorough analysis of the data, we identified five factors that affect the effectiveness of management practices in the hospital and the results of its work. These factors are mostly similar to the parameters that determine the efficiency of production companies. In this regard, we believe that when developing reforms in the healthcare industry, these factors must necessarily be taken into account.

Size of hospital

There is a clear connection between the size of hospitals (based on the number of employees) and the effectiveness of healthcare management consulting in India. In particular, in medical institutions with a large number of staff, the management effectiveness indicators were higher than those of others. Hospitals with less than 100 employees generally demonstrated the lowest results.

Level of competition

The effectiveness of management also depended on the number of competing institutions located near the hospital. The rates of hospitals that did not face competition were significantly lower than those of institutions that had several competitors. At the same time, linear growth of standard performance indicators was noted as the number of competing establishments increased.

There are several reasons why competition can increase the effectiveness of hospital management. In all healthcare systems, managers of health facilities are ready to work more actively with strong competitors, because they can achieve more significant advantages in their environment.

Ownership structure

In all countries covered by our study, private clinics (both commercial and non-profit) in general demonstrate higher management effectiveness than state hospitals.

As a result of careful analysis, it became clear that private hospitals use much more effective methods of personnel management. A possible reason is that such hospitals, unlike public medical institutions, are not required to comply with certain personnel restrictions. For example, private hospitals have greater freedom in hiring professionals and working with staff, as well as in choosing incentives to encourage the most effective employees.

The degree of independence of managers

Is the efficiency of some hospitals because the supervisory authorities carefully monitor their activities? Or have they been successful because their leaders are given the freedom to make independent decisions?

Hospital management consultancy services can help hospitals improve the quality of care and improve financial performance. Thus, the introduction of these methods should be the central element of any programs aimed at controlling overall costs in the healthcare system.

What are the Specific Challenges Faced By Healthcare Companies, and How Can Business Advice Help Them?

The market faces several challenges at the same time. Three key points for hospital management consultancy in India are the improvement of cost-effectiveness, the leadership quality and the integration of the various service providers into the processing responsibility.


Firstly, the hospital market is underfunded. The DRG system is designed to distribute the scarce resources to the various service providers as efficiently as possible. But it can no longer be distributed as is made available, and the mere provision of medical care is neither compensated nor regulated. Economically speaking, the cost of acute care is regulated by patients. The demand for medical care is growing; the personnel costs are rising steadily. On-site service providers need a basic understanding of remuneration and transparency about their cost and income situation to be able to bear their economic responsibility properly.

Secondly, the hierarchical management system, which has been set up for decades in the hospital sector, is increasingly reaching its limits. The young generation Y is no longer involved and withdraws from the grown system. For decades to work beyond the agreed working week, is a model that no longer works. The incentive of an overly attractive reward in the future, when “one has once managed it,” has been eliminated and thus a large part of the competitive pressure.

Today good organizational structures, training and development concepts are being promoted. But the question remains unanswered, which is opposed to the hierarchical leadership system. Many clinics are at the beginning, to deal with questions of the management qualification of their medical staff. Different management cultures in hospitals contribute differently to achieve sustainable organizational development in times of change.

From our point of view, central leadership competence is the empathy. Emphatic leadership and cultural change towards a team-oriented approach to leadership are the key factors for hospital management consulting company sustainable successful change projects. Promoting this requires the necessary fingertip feeling of the consultant.

Thirdly, integrated process management and the elimination of thinking in departmental and professional boundaries is a challenge. Within the scope of the medical care of a patient, countless people work hand-in-hand. The risk management systems of hospitals show that even small incidents or inconsistencies can accumulate to errors with an enormous scope.

Where people work, create errors. To reduce this systematically by clarifying responsibilities and through structured communication processes has a decisive impact on the quality of medical care. Where people are oriented and communicate with each other regardless of their hierarchical position, mistakes are reduced. But there is still a long way to go in hospitals.

What kind of training and know-how do applicants need to make a career in the clinic?

There is a long way to accompany clinics in the organizational development from the strategic concept to the process-oriented implementation. This calls for a constant curiosity and willingness to learn from the consultant, especially in the systemic context. First, a good armor is necessary. There is no way around for a sound training in the management of organizations. But the classic business management instruments should not be blindly familiar in terms of effectiveness.

Five Fatal Errors in Hospital Management

An efficient hospital management consultancy in India manages to get the hospital to meet its goals, raise the quality of health services and, consequently, increase its income. But that is not all. When the hospital management is recognized as efficient, this becomes a preponderant factor at the moment of the choice of patients by a health institution. At the same time, it is also an advantage for the hospital to negotiate work agreements with health professionals.


Improving management is the way to keep operating processes fully operational and enhance the performance of the institution. Know here the five fatal errors that affect the efficiency of hospital management and know what to do to avoid them.

  1. Make quick changes without planning

After identifying gaps that make evident the needs for changes in hospital management, a plan should be the first step in implementing the actions. Hospitals that implement rapid transformations in management without first preparing responsible planning to end up exposing the organization to risks, which can lead to serious complications over time.

It is also necessary to pay attention to the changes in the external context, this depends on the market, and the internal scenario of the hospital organization to, if appropriate, re-evaluate and readapt the strategies and objectives.

  1. Failure in communication between teams

Breakdowns in communication can slow down the flow of hospital processes. The uncertainties, unfocused and inaccurate information make it clear that the work teams lack guidance or were not prepared to act adequately in the functions they should perform. Improving the performance of the organization implies making the best of the skills and competencies of the professionals involved.

For that, it is essential not only that the work environment is conducive to communication, but also that the teams act in an integrated manner, respecting and following standards to ensure uniformity of processes.

  1. Lack of standardization of processes

When there are no established solid standards, the tasks end up being executed differently by each professional, that helps the organization to be chaotic, which demands a great effort even when it comes to carrying out simple actions how to find data, answer questions or clarify orientations to patients.

  1. Do not consider the increase in expenses before expanding the business.

The institution may believe that by maintaining a good performance and achieving good income, it is prepared to make an expansion, opening a new unit. It is an initiative that involves some risks, that is why the hospital must consider that the growth of the business implies the increase of expenses, it is not as simple as only dividing the attention to the patients and dividing the health professionals between the units.

  1. Not being a reference to something specific

A hospital can be a center of reference for various reasons, either by having a team of qualified health professionals, by having a differentiated hospital management model or by offering excellent care to patients.

It is essential that the hospital management consulting company develops a differential to build credibility. Given this need, automating operations is a means of converting the most dynamic management, achieving more fluid processes and ensuring that quality care is given to the patient.