Steps To A Successful Hospital Management

Reports stipulates that the health sector, in both the public and private areas, wastes between 25% and 30% of the value invested. Faced with this scenario, promoting efficient hospital management is a fundamental step to guarantee the full operation and even survival of the hospital as a business.

The hospital administration should include transparent operating processes that facilitate and optimize assistance. Some practices help in achieving a sustainable organization, reducing problems and improving the operation of the institution. Health technology is also essential in the search for managerial improvements in hospitals.


Management systems and other tools that organize the institution, facilitate the financial balance and show where there are unnecessary expenses, as well as other problems that can be easily solved. In addition, they allow knowing the costs and knowing which specialties and agreements bring a better profitability for the institution.

Reception and quality care: The patient’s entry into the hospital is decisive for all care. Any failure in the reception service creates a negative image of the institution, in order to avoid this, hospital management consultancy services implement clear processes and train collaborators.

The use of a hospital management system, for example, reduces care time and creates a logical, fair, organized and humane flow.

Continual improvement: Efficient management, which goes beyond adopting specific practices, is continually improved and updated, especially through the hospital process management methodology.

It is necessary to align the standards to the needs, maintaining an innovative and quality management, in order to create the desired perception of value in internal and external audiences.

One way to achieve this result is by obtaining hospital certificates and accreditations, instruments that give credibility, guarantee of efficiency in management methods, a sure reference for continuous improvement and an objective diagnosis of the performance of the processes.

Structure: Having a good structure is a crucial point to guarantee patient satisfaction and the delivery of quality service. The commitment of health professionals is also essential to achieve this end, and their performance depends on the structure offered.

Having integrated systems, for example, is an important support for making medical decisions.

Strategic planning: The hospital administration keep it up-to-date, hospital equipment planners also guide collaborators on the paths they need to follow to achieve the goals set.

To create strategic planning, health institutions must limit their mission, vision and values, identifying what will be their differential, what their expectation for the future is and what principles will guide their decisions.

Efficient financial management: An efficient hospital administration has all the financial processes in strict control, which means closing the accounts with transparency and avoiding rejections, in addition to obtaining a reduction in the financial cycle of the account.

In practice, the healthcare management consulting in India helps management in allowing a more rigid control and to reduce the slopes after the patient’s discharge, which makes the delivery time of the account shorter, increases the volume of deliveries in the same period of time and optimizes the cash flow, anticipating income.

Following these steps, the manager guarantees a complete and horizontal view of the hospital, allowing greater control of the processes and facilitating eventual corrections on the way to quality health and a healthy business.

Management Strategies To Reduce Waiting Time In Hospitals

In times like the ones we are living in, marked by the coronavirus epidemic and the impact of normal seasonal flu, a heated debate is underway on how to prevent the spread of infections.

Although people suspected of carrying the coronavirus are treated with more precautions, the risk of being infected by virus or bacteria carriers in the waiting rooms of medical offices remains a fear that is nevertheless well-founded.


Therefore the waiting rooms, which should represent the first step towards recovery, could actually become the antechamber of a very different outcome. Below, we will illustrate the strategies recommended by the best hospital management consulting companies that healthcare professionals can adopt to minimize waiting times at medical offices and hospitals, in order to avoid the spread of infections.

Ensuring good care, capable of reducing the waiting time of patients, is not always an easy task for hospital management.

Strategies that include methodologies and technologies help create a care scheme that values ​​the doctor’s work and makes the time he dedicates to each patient more efficient, as well as facilitating the management of beds for admission and discharge.

All this is reflected in the satisfaction with the quality of the service and, consequently, in the image of the organization in the Health market.

According to the top hospital consultants in India, the main gateway for patients to the hospital is generally emergency care. Therefore, the first contact should identify the severity of the condition, in addition to determining if the individual will be medicated and released or if they will need to be hospitalized.

Obstacles at any of these stages impair the flow of care and are primarily responsible for the delay. Learn about five strategies that help hospital management reduce waiting time:

Risk classification: an efficient risk classification system, with trained and qualified professionals to determine the urgency of each case, is one of the most assertive ways to reduce waiting time.

That classification should, instead of based on the order of arrival, use the clinical condition to define the waiting time. Therefore, the greater the risk of death, the more quickly the patient must be cared for.

In this triage, those who do not present critical conditions can even be referred for an elective appointment, venting emergency care.

Intelligent management of beds: in the event that hospitalization is requested, this strategy is essential to guarantee control of waiting time. The processes that include admission, follow-up, and discharge from the hospital must be harmonized.

The obstacles encountered in communication between these three stages are, in general, the main culprits for delayed care and hospitalization of critically ill patients.

This occurs because, many times, the problems of bed management are due to the lack of communication about the discharge to the bed center and, consequently, the vacancy is not released.

Monitoring of indicators: monitoring care time, waiting time, classification of patients attended, admission, discharge and occupation rates is an attribute of hospital management.

The study of these indicators allows the manager to identify the errors of the process, understand the reason for that event and learn to act in the face of that situation, based on previous experiences.

Importance of Hospital Architecture and Design

One of the most important buildings that you can find in a certain place is a hospital.

These centers are the place where patients suffering from a disease are healed and for this reason, the way in which it is built is of great importance.


They are places that have a series of places such as corridors, waiting rooms, laboratories, surgery rooms, and other places where health is taken care of.

Before trying to build a hospital center, it is essential to have an appropriate plan that dictates the steps to follow regarding the architecture of the place.

Hospital architecture

There are a number of important aspects that healthcare architecture firms in India must take into account when designing a hospital.

The role of a healthcare management consulting in India, as those who specialize in the construction of healthcare facilities are commonly known, must have the proven and necessary experience to begin designing the architecture of the hospital.

Regarding architecture, it is necessary to take into account the circulation, in other words, the flow and movement that patients, visitors, doctors, technicians, nurses will have every day, both inside and outside the building.

The location of the spaces for the different departments and the interconnection that exists between them is of utmost importance; Properly designed it can reduce unnecessary movement and stress for everyone.

Experts of hospital consultancy services in Delhi must ensure adequate transition space for staff and patients, and design appropriate treatment areas for equipment and services.

The necessary importance should be given to a series of aspects related to acoustics, privacy, security, hygiene, etc., in addition to services such as ventilation, air conditioning, medical gas networks, lighting and sanitation.

Objective of a good architecture

The main objective that architecture should have is to create a work system that focuses on the patient, focused on architecture, offering an environment of safety, cleanliness and physical comfort.

Energy conservation must be planned and executed, and some of the measures for this include the use of high-efficiency light sources, natural lighting, effective ventilation, easy maintenance, and energy recycling.

Hospital project consultants in India have to keep pace with the advances of modern medicine, nursing techniques and customer expectations of the community.

Evidence-based design

Because hospitals are expensive to build and operate, it is vitally important to use the abundant empirical evidence available to guide design.

Evidence-based design works in concert with the imagination, creativity and judgment of architects and designers, providing empirical data on the design elements that actually work.

Some important aspects that must be taken into account are:

  1. Audio environment, including ceiling, walls, and noise.
  2. Visual environment, such as natural light and views of nature.
  3. Safety, which includes air quality and ventilation.
  4. Signage, floor plans and the information desk.
  5. Sustainability, energy saving, waste management and construction materials.
  6. Patient rooms, light and temperature control.
  7. Support spaces for the family.
  8. Support spaces for staff, such as decentralized nursing workstations, proximity of supplies and medications, and comfortable rest areas.
  9. Support spaces for doctors, such as the quality of meeting rooms, the acoustics of operating rooms and the quality and location of workstations.

8 Tips For Better Hospital Construction

The health system has evolved over time, this means that medical centers must make some modifications in the construction of hospitals that allow them to adapt to current needs.


It must be taken into account that the construction of hospitals must focus on the interests of the people, ensuring their well-being; for both patients and staff.

Healthcare architecture firms in India must encompass all areas intended for the treatment, diagnosis, control of patients, such as operating rooms, doctor’s offices, emergency rooms, among others.

To carry out a construction of hospitals that guarantees greater productivity and efficiency, it is necessary to take into account the following:

8 tips for better hospital construction

  1. Get the job done

Before starting the construction procedures, it is necessary to study all the steps that will be carried out.

When building hospitals, it is important to have strict control over all the elements that include this work. From the suppliers, the construction company and the materials with which they are going to work.

It is important to hire healthcare management consulting in India to handle the hospital construction experience. This is one way of ensuring the expected result. It is also necessary to have high quality material.

  1. Outpatients

The experiences of patients greatly influence the efficiency and care provided by medical centers. Currently, outpatient procedures are the most required by these people.For the construction of hospitals, it is important to include spaces destined to meet this demand, this is an alternative to increase the income of the medical center, and optimize the areas.

  1. Do interviews

To guarantee efficient results, it is necessary that you carry out interviews with everyone who uses the hospital daily, this is a way of knowing which are the main problems and needs that arise in these facilities.

The most appropriate people to participate in the interviews should cover various areas of the hospital, such as the administrative department, the medical and nursing department, and the owners, managers of the medical center and hospital consulting companies in India.

  1. The user counts

When building hospitals, you should not forget about users. For this, it is important to work alongside the builder, this being an intelligent way to achieve a working connection with it, and achieve your expectations.It is important that hospital construction managers, such as engineers and architects, have experience in this work.

Clear and continuous communication by owners and engineers is also necessary, this being the only way to guarantee good results in hospital construction.

  1. Privacy

Privacy is a priority in hospital construction. She is considered one of the key elements in the success of medical centers, this is because it ensures greater comfort for patients.

Privacy has to be one of the goals to achieve during this procedure. It is a way to increase patient compliance with hospital facilities.

Currently, people are looking for spaces that, in addition to guaranteeing good results and improved care, ensuring strict privacy, this will be possible through the designs presented by these institutions.

  1. Phased building

It’s okay to work out the building in phases.This is an efficient way to ensure considerable savings over the costs of hospital construction. However, this has the disadvantage of increasing the processing time.

It is necessary to start working directly with your financial adviser, the executive team, hospital management consultancy in India and the board of the medical staff, with the requirement that everyone agrees to carry out the construction of hospitals in phase.

  1. Personnel planning

The design of the location of the departments that occupy the hospital influences a large percentage with its productivity. Performing proper hospital space planning design maximizes staff flow and efficiency.

  1. Expansibility

The health area is constantly evolving, which is why the future of medical care is considered to be unpredictable.

The technological advances in medical equipment, treatments and studies are perfected over time, this is an element that must be considered during the construction of hospitals.

Creating ideal spaces to allow these studies to continue, as research laboratories is one of the ways to allow the expandability of hospital construction.

5 Current Trends In Hospital Infrastructure

With the humanization of the hospital infrastructure, healing environments are achieved that refer to the interaction of the five senses with the atmosphere. For this reason, natural light, exterior views, privacy, lighting control, colors, cleanliness, climate, sounds (noises), accessibility, etc., are essential to achieve a welcoming and pleasant environment for patients and staff assistance.


Health infrastructure today is one of the most complex challenges for healthcare architecture firms in India; the hospital building is the most difficult to design due to the complexity of the technologies that are integrated, and the expectations of patients and families, which combined with those of healthcare processes, are the input to design a healthcare environment.

Here are some important aspects to take into account in the coherent development of an infrastructure project for health use:

  1. Hospital architectural design must be based on evidence

It is based on defining the objectives of the hospital, collecting relevant information, exploring/ interpreting the reliable research that supports the objective, innovating to use of knowledge to design and obtain the best possible results and developing hypotheses about the expected results.

Establish a baseline for performance indicators, and monitor the design implementation and construction of post-occupation databases to measure results.

  1. The environment as a healing element

The perfect balance between structure and nature is one of the great challenges for healthcare management consulting in India, it requires exquisite style, respect for nature and the site of the project.

It should be considered not to plant trees near the hospitalization areas if the growth of branches and roots behaves horizontally, as well as choosing species that do not produce fruits, flowers or seeds, since these attract birds and insects, which promote the dispersal of fungi, molds, spores and in some cases simulate the role of vectors. The different modalities of landscaping installation must be valid and previously tested, so that the operation of the center does not generate problems such as:

  • Technical difficulties for maintenance and irrigation
  • Leaks
  • Unplanned growth and location
  • Damage to structure and networks by roots and branches
  1. Focus on efficiency, effectiveness and patient safety

Hand-washing is the most basic and important step in hygiene protocols, so it is the responsibility of the hospital management consultancy services to implement a design where the sinks are perfectly located, with the necessary accessibility and visibility for healthcare and medical personnel.

  1. Include sustainable design practices

These are design and construction practices that greatly reduce or eliminate the negative impact of buildings on the environment and its occupants:

  • Sustainable location
  • Protection and efficiency in the use of water
  • Energy efficiency and use of renewable energy
  • Conservation of natural resources
  • Indoor environmental quality

Sustainable design can contribute up to 2.5 days in advance as a benefit, as an impact of the green building on the care process. These practices include multiple alternatives of efficiency and energy saving, such as geothermal cooling systems for air conditioning, injecting cold water to the depth of the earth and recovering it at low temperature. The challenge is to find innovative and dynamic systems that allow each other to be potentiated and thus achieve maximum energy savings.

  1. Humanization of infrastructure

The creation of healing environments refers to the interaction of the five senses with the atmosphere. Hospital consulting firms in India concern the importance of architectural design, natural light, exterior views, privacy, lighting control, colors, cleanliness, climate, sounds (noises), accessibility and ease of communication,construction materials, finishes and furniture, which are essential to achieve a welcoming and pleasant environment for patients and healthcare staff.

New Technologies Improve The Efficiency Of The Healthcare System

Over time the population lives longer and in better conditions. On the other hand, diseases have changed over time, and today the population often suffers from chronic diseases, which increases the demand for medical care.


At a time like today when the development of antibiotic resistance is considered one of the greatest public health problems, preventing infections is one of the key antidotes.

In order to defeat these microorganisms, we cannot continue doing everything as we did. And training is not enough. New improvement routines and consultation with healthcare consulting firms in India must be implemented, with leaders and managers at the forefront of their correct application.

A contaminated patient can spread to his entire environment, but the change that we propose, coordinating to fight pathogens from prevention, is also contagious. And prevention always comes cheap.

Different investigations develop new technological advances for health, with the aim of improving health care and helping to avoid the collapse of the health system.

Our health depends on various factors, genetics, geographical location, and a higher percentage of oneself, that is, prevention and self-management. Over time, the health system faces new challenges, such as the aging of the population and the chronification of many diseases.

So new technologies can help, as long as we analyze and study the scenario in which we find ourselves. The studies indicate that 60% of people with chronic diseases do not follow medication guidelines, so the technology could be a new factor to motivate this part of the population to improve their guidelines.

Just as it is important to invest in health systems, there are also different ways in which investment should be studied because of its impact on the health of the population. For example, the mobility system, if this improvement and the citizens decide to go more by bicycle and less by car this will have a positive impact on our health and the environment.

It is also important to raise awareness in society that there is a paradigm shift. Health education is necessary. The telemedicine could be an effective solution to prevent breakdowns in care centers but should give this technology the human factor in order to convey confidence to new technologies.

To get this new education regarding our health, a lot of information and pedagogy are needed among the population and a lot of training among professionals.

Another debate that arises as a result of introducing technology to the health system is that it is the transfer of data about our health.

The transfer of data can benefit by helping another but also oneself. The key to the matter is to maintain the anonymity of the patient so that we all have a unique digital identity, this tool will empower the patient.

Health and technology go hand in hand, it is an inseparable pairing. This innovative potential must always put the patient at the center. You can never forget the human factor and you have to get technology to maintain it or go for healthcare management consulting in India.

Clinical Risk, IT Security And Privacy In Healthcare

In the healthcare field, any accident is obviously to be avoided with the utmost attention: it is, therefore, essential to design specific clinical risk control models, to prevent the occurrence of an error and, if this happens, to contain its consequences.


The health model of our society is based on a framework of “Integral Health” with a clinical history shared by the different health actors and that is accessible to the citizen. Currently, continuous access to healthcare provision and assistance is demanded, including from the mobile through sanitary, seeking effective and immediate attention that requires a high level of integration of very complex information systems.

This implies that the necessary systems and technologies in healthcare are connected, but with an inherent risk of the connectivity itself that could betray the safety of patients, subjecting them to unnecessary risks and forcing them to pay unacceptable personal costs.

Clinical risk, IT security, and privacy in healthcare

The human factor has a great weight in the management of risk in the health sector: the oversight of an operator, a procedure that has not been respected, an error or an accident in the journey that directly allowed the occurrence of the event itself.

In addition to the risks that may arise from the performance of the professional activity, health structures must manage the compliance risk, which derives from the need to comply with increasingly detailed and stringent legal obligations. For effective risk management, it is necessary to analyse the procedures and identify the shortcomings of the system, which can also impact the work of professionals working in the health sector.

An integrated risk management by a hospital management consulting company allows both to reduce the possibility of an error occurring through prevention activities, and to contain the harmful consequences of any errors that may have occurred in any case with protection activities.

Implement policies clinical risk management, aimed both at preventing avoidable errors that the containment of their possible harmful effects, it is essential to ensure the safety of patients.

Cybersecurity in healthcare facilities

The importance of digital technology in healthcare has been underestimated over time in favour of greater attention to the skills of medical personnel and the operation of machinery. Yet, even if not directly and immediately connected to treatment, information technology involves substantially all clinical and administrative processes.

The digital aspects in healthcare have hardly ever developed within the framework of an organic multi-year plan of the company information system but as a response to contingent problems. Such an approach has caused a little organic proliferation of different technologies, with poor integration between the systems and a reduced organizational capacity to manage changes in the medium to long term. Information technology, therefore, developed late and was scarcely exploited as a lever of change, with significant discoveries regarding information security.

For better results, you can also consult hospital management consultancy services.

Important Factors To Look For While Clinic Management Software

Choosing the right Clinic Management Software is a tough ask as there are a myriad of software providers lined up to offer what they claim to be the “best” in the industry. However, it is one of the most crucial components that can bore long term results to enhance patient care and maximize revenues. Given the fact that it can be a major overhaul in the medical facility set up which would also demand some prior proficiency, it is important get on board with hospital consultancy firms in India for understanding the functionalities. Here are the critical factors on which the hospitals need to shed light on before finalizing the best clinic management software.


  1. The need for automation- No wonder, the hospital going for automation does need the Clinic Management software but the question is whether it is needed on a full-fledged scale. There is no dearth of customizable software options. Some of them offer the flexibility of exclusive billing or patient records or OPD scheduling software’s available. On the other hand, if the hospital is planning a paradigm shift, it’d come in the form of complete clinic automation software available. The area is vast which covers the verticals of billing, patient records, OPD scheduling, stores, pharmacy and much more. At last is the budget. In addition, a vital factor to consider has to be the ability to embrace change by your staff and your confidence on automating your processes, choose the right combination for you.
  2. Is it integration friendly software? It goes without saying that the introduction to new software and the transition thereafter can be drastic and even overwhelming to understand in the initial stage. For such scenarios, the hospital management consulting company guides the hospital management to choose software that does not make any loss of data and choose software that allows a hiccup free integration. Additionally, they also oversee the time it will take to integrate, the downtime involved and the additional investment involved, both in terms of time and money.
  3. Timely integration- Timeline for automation is not calculated on the mere time taken for buying the product or the hardware and software installation; this is a broad term and a deep process which ensures the total implementation including training of the staff and getting them to use all the features of the software. In between, the timeline is subject to getting put off with regard to target dates for each level of implementation and the cross checking of each level needs to be thoroughly reviewed, mulled with complete clarity before the purchase decision is made.
  4. Check credentials and certifications- Once you are assured of the exact requirement and purchase of the automation, do a background check of the company you are finalizing to buy the software from. This includes their market presence in years, checking their clientele, the after-sale service and the kind of feedback their products and services receive. This can ensure a good investment.

Hospital Records Management With Single Software? Let’s Discuss

Hospital records management is a perennial conundrum. The problem is more about the over-availability of software rather than not having one at all. We see many hospitals using different software for different purposes – appointment booking, billing, inventory management and so on. This chucks the challenge of having separate software which calls for integration. By and large, the integration is only possible when a single application is used. The feature will eliminate this issue and make healthcare management a lot easier. This system is known as Hospital Management System (HMS) – a system to monitor and manage the activities of an entire hospital.


The hospital management consultancy services are now introducing this concept to a lot of hospitals in urban centers as well as rural pockets of the country. These systems allow the management of all the operations of the hospital, such as administration, patient’s details, medical history of the patient, appointment booking, inventory management, billing, bed management, drug management. The system is also a savior in managing the humungous field of revenue management, Electronic Medical Record (EMR) and so on. As a matter of fact the records of a particular patient getting diagnosed in a hospital and switching to another hospital can be traced only if there is a centralization of medical history which helps in easy retrieval. Hence, the Hospital Management Systems of these hospitals must be integrated together.

Some of the advantages offered the HMS software are:

  1. Appointment booking
  • This gives the obvious benefit of reducing time in long queue.
  • The integration of features like automated email and text message reminders can also come in handy.
  1. Patient Management
  • The software segregates the task of InPatient and OutPatient management
  • A sophisticated system with lucidity helps the patients and the hospital staff get accurate and complete information about patients health records at the point of care
  • The status of room availability and other patient care facilities can also be addressed.
  1. Role-Based Access Control
  • This can be extremely helpful for confidentiality as it allows employees to access only the necessary information to effectively perform their job duties.
  • Gives robust support for data security and integrity
  1. Inventory Management
  • The drugstore of the hospital is well managed.
  • Alerts when there’s a shortage of stock
  1. Daily Sales Report
  • Makes daily auditing simple
  • Helps with statistics and other financial aspects
  1. Cloud-based storage
  • Allows data to be accessed from anywhere and any time
  • Removes the need for physical servers

Key Ways To Differentiate Between Primary, Secondary And Tertiary Healthcare

Health is the greatest wealth, it is an adage we have heard, been taught and made to implement the same. In this direction, the healthcare organization and even the sector at large has been established to ensure the overall well-being of the public. With the growth in the number of diseases and the subsequent rise of patient’s demand to have a comprehensive healthcare, the hospital consultancy services in India have evolved such medical facilities


With the attribute of a planned industry created by the hospital management consultancy services, hospital comprised of medical specialists like surgeons, consultants, physicians, dentists, nurses, pharmacists, medical lab technicians etc are incorporated. Based on the necessities, the facility can also be extended to paraprofessionals. As a matter of fact, the industry also includes non-medical staff that ensures the day to day operations in the hospitals are running seamlessly.

The industry has revolutionized and it has now come out as one of the most crucial sectors in every country. The sector has huge potential and the healthcare management has grown in need to have a better medical care person. Therefore, the World Health Organization has made a segregation of the healthcare delivery system into 3 categories. It is based on the categories under which they offer healthcare services. These can be categorized into:

Primary Healthcare:

  • True to its name, in this particular healthcare structure, the primary focus is on the basic healthcare services that address the health issues faced by an individual.
  • The care is mostly provided by a general physician and they do not require a specialist
  • In recent times, the primary care is witnessing a rapid growth in both the developed and developing cities across all countries in the world.
  • This form of healthcare is also run with the goal to make healthcare accessible.
  • As a matter of fact, the primary care has been built on the encouragement and participation of general healthcare players; induce good healthcare practices at the basic level and meeting the expectations of the healthcare receivers.

Secondary Healthcare:

  • It is an advancement of the primary healthcare and incorporates the services of specialists such as cardiologists, dermatologists, urologists and other specialists.
  • More often than not, the individuals are given secondary healthcare facilities on the referral of the primary healthcare professionals.
  • Few countries have made it mandatory to consult the specialists only after the referral of the medical practitioner at the primary care level.
  • The secondary healthcare providers act as a channel of communication for a better advanced medical care.

Tertiary Healthcare

  • This is the care which is provided to a patient after a referral is made for patients by the primary and healthcare providers.
  • As such, they may require advanced medical procedures such as major surgeries, transplants, replacements etc for the tertiary sector. Long-term care is also given for the cases involving diseases such as cancer, neurological disorders.
  • The tertiary sector is also known for the facilities of advanced diagnostic centers, specialized intensive care units and modern medical.
  • It can be functioned by a mix of private as well as public sectors.