People at the Heart of the Healthcare Transformation

The digital revolution modifies our behavior and our experiences in many areas, including health. The way we deal with our well-being, our relationship with the medical staff and the sharing of personal data are increasingly central themes. The challenges of the so-called healthcare transformation are complex, but there is a key to addressing them without the fear of a Black Mirror future: starting from people and their needs.

The four pillars for addressing healthcare transformation

One often falls into the error of identifying healthcare transformation with technology alone. But this kind of vision ignores a fundamental detail: those who use digital tools are first of all human.

It reverses the techno-centric approach, starting from the end: to understand the aspirations of the beneficiaries fully and then to build solutions able to interpret them in the best possible way. But how can we get this result? We have devised a process that develops on four fundamental pillars:

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Designing human-centered

Let’s imagine that we have to do hospital management consultancy in India for a care facility for the elderly. Who better than the guests who live within it can give us a clear vision of what are the primary needs to be addressed? Confronting with them in a strongly empathetic way we identify their needs and aspirations, drawing solutions that reflect their point of view. In this way, you avoid wasting resources on projects that will not work because they are not very useful or ineffective. Continue reading

Healthy Business Design: 4 Steps to Expand the Healthcare Business

Healthy Business Design is the formula designed to develop the business of private health facilities that want to design new health experiences for their patients.

Patients at the center of an ongoing transformation in the world of health and well-being: from patients to people, with their needs and needs. The program allows to change the approach to care, from “to care” to “to care” thanks to design methodologies that will enable:

  • Focus on the objectives
  • Better understand patients
  • Develop effective strategies to attract new ones

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Healthy Business Design can also be applied to networks of medical facilities, multi-specialist studies and single-specialist studies that want to differentiate themselves and represent a fixed point in their territory.

How does Healthy Business Design work?

Healthy Business Design by health care equipment planners is developed in 4 structured steps, designed to achieve concrete results in a concise time:

Understanding customers:

Through individual interviews with the key people of the company and, thanks to a visual representation of the results, experts identify the values that characterize the activity. Not only that, because it analyzes the business model, establishes its objectives and traces the profile of ideal patients. Continue reading

Hospital cost accounting

To overcome cost management, we must first pay attention to Health Management, that is, plan actions before directing resources and effort, which will avoid wasting energy, time and, mainly, money.  You can check the lack of planning through details, such as the lack of sustainability in the collection and storage of data, with each sector using different systems and without integration. This hinders the integral vision of the processes related to assistance and, consequently, widens the risk of rejection, which generates prejudice.

To avoid this unforeseen, it is necessary to invest in health IT solutions aimed at the optimization of cost management.

A management system (Enterprise Resource Planning – ERP), for example, unites all areas of the hospital, which automates and integrates processes. The technology reduces the mechanical tasks of the financial and accounting professionals, arranging them to reinforce the planning and the audit process of the accounts. Also, the tool integrates the information, which will avoid misinterpretations, errors of accounting records and divergences in billing that will lead to rejection.

But, for the management system to present these results, each process executed in the institution must be mapped and administered.

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Balance

The excellent management of hospital consultancy services in Delhi requires that attention is paid to the costs and supply of supplies, medicines and other essential items for the system. Thus, it is necessary to know the demand to make purchases intelligently. This will avoid two situations that can cause damage to the patient’s care:

  1. The absence of a first item for the provision of the service.
  2. The loss of materials due to expiration. These cause damage and compromise the operation of the hospital.

The ERP that controls the costs also acts in the intelligent management of the hospital warehouse, adding the processes of the pharmacy to those of the purchasing sector. The tool is supplied daily with the data that was generated in the patient’s care and visualizes, automatically, when, what is needed to buy and the quantity – what creates immediate reactions.

With this systemic and integrated vision, it becomes simpler to identify the errors that must be corrected to avoid financial problems. In this way, the institution guarantees long-term sustainability and remains far from the list of hospitals that need to wax their insolvency activities.

Expenses and revenues recognized in cost accounting are based on general accounting. Hospital cost accounting is, therefore, based on the principles of accounting standards, to produce regular and honest information.

Know the costs

The first objective is to know the costs and revenues of the various functions involved in the production of care, whether clinical, medical-technical or administrative functions.

Optimize management control

The cost accounting must allow management control to provide forward-looking information with the results of the cost accounting.

Facilitate management

Cost Accounting hospital consultancy in India provides information to management in order to facilitate appropriate decision-making.

 

How Should a Strategic Hospital Plan Be?

The impact of the current economic crisis strongly affected own health. Failure to pay state securities (through public agreements), increase in medical glosses, delays in payments by health plan operators: the environment of uncertainty in the sector is evidence of the importance of having hospital consultancy services. It is possible to prepare the institution for the future, identifying potential obstacles and making the necessary adaptations to neutralize threats and take advantage of opportunities.

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The problem is that most of the managers of the segment do not know how efficient planning should be, or make wrong decisions, cut investments where they cannot, do not maintain excellent communication with employees about the mission of the company. Then, thinking about those difficulties, we elaborated the information of today to clarify the functioning of that process.

What is strategic hospital planning?

Strategic planning is a corporate process created to facilitate the reach of the desired situation in the future, through studies to diagnose critical factors that may impede the growth of the company. The aim is to establish a path that must be followed in a long-term systemic manner, designed to strengthen the organization with the ability to interact better with external factors.

In this way, it is possible to adapt to any scenario reducing uncertainties. It is straightforward: hospital planners and medical equipment consultants are a compass oriented towards the future, serving to communicate to employees, patients and investors its mission (the company’s differential in the market), vision (what the company wants to be in the future). ) and its values (principles that direct the decisions of the organization).

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How is this process structured?

Hospital strategic planning is usually structured in stages: Vital diagnosis

At that stage, we must seek to answer the question: in what position is my hospital about the market? And to facilitate the analysis, the phase can be divided into:

  • Identification of the vision
  • Identification of the values
  • Internal and external analysis
  • Competition analysis

The mission of the institution

At that time, you already know where you want your hospital to arrive, but you may not know where you are now. Here you can define the reason for the existence of the institution, a stage that can be divided as follows:

  • Definition of the mission of the hospital: What is the difference between your hospital and the others?
  • Establishment of current and potential purposes: description of the action segments in which the hospital acts or intends to operate.
  • Elaboration and debate of scenarios: design of situations that can describe what will happen with the institution in the future- created using physical techniques (projections of socioeconomic data, census data, for example) or subjective (opinions of hospital space planners in the sector).
  • Development of the strategic position: formulation of the most appropriate strategies for the hospital to achieve its purposes, since respecting the results of the SWOT analysis previously carried out.
  • Definition of macro strategy and macro policies: guidelines or general actions that the institution must follow to achieve its objectives.

Quantitative and prescriptive instruments

The time has come to transform the mission into objectives, challenges, goals, and indicators so that everything that must be done to make the hospital a reference becomes concrete.

Hospital Architects Help to Create Your Business Image

Hospital decoration design is a mixed public building in civil construction. With the evolution of the times and the advancement of science and technology. The old hospital buildings have not adapted to the new needs of modern clinical medicine for the diagnosis and treatment environment. The internal layout of the hospital building slowly formed a sensible and useful overall direction for each functional department (outpatient, ward, and medical technology).  The decorative design of the hospital saves the time for patient treatment and improves the hospital’s service efficiency.

The hospital design brand is not inherent and requires long-term cultivation and construction. The construction of hospital design brand culture is also indispensable. Many people believe that brand hospitals with broad cultural and profound backgrounds and brands lacking cultural heritage may become market competitions.

The rush of passing passengers will only leave a short-term memory. Hospital management consultancy in India advocate the cultural connotation of brand building, that is, let the culture lead the brand and make the intangible drive tangible. The facts show that the hospital’s brand building innovation and perseverance will only be rooted in the fertile soil of hospital culture.

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Hospital design is the soul of the brand building

The hospital design brand building is not only the manufacturing of tangible things but also the creation of dark atmosphere. With the increasing homogeneity of medical technology, hospital culture has played an increasingly important role in promoting hospital reform and development because of its unique charm. This is obvious to all. Similarly, brand building is also inseparable from the construction of hospital culture. The primary values are taken as the core of hospital culture construction.

The essence of the hospital design brand building is the shaping of subject values, which is separated from the shaping of subject values, and brand building is like “the skin. If there is no, Mao will be attached to the metaphor, the brand building will become wood without a source of water, and the brand building will fall into the predicament. Therefore, cultural construction is the soul of the brand building.

Hospital design and brand building complement each other

Hospital design leads to the brand building. Similarly, the brand building also provides an excellent platform for hospital culture construction. Most of the medical institutions in the country are now carrying out extensive hospital cultural construction, and the brand building platform will promote the development of hospital culture and indeed put the core values of “people-oriented” and “cultural people” in hospital culture into practice. To play an active role in hospital reform and development.

The difference between hospital design and other brands 

Hospital design is different from corporate products. It does not have a life cycle. As long as it is properly kept safe, it may become prosperous. On the other hand, hospital designers & planners are focused on pursuing social benefits.

Best Services of hospital designers & planners

This differs from other brands. Brand building in enterprises or businesses is mostly a strategic choice based on maximization of profits and stabilization. It is a means to protect their interests. The purpose of hospital brand building is to pursue the best status of quality, safety, service, cost, and performance, to improve the skills and level of medical services, and to meet the growing population’s medical care as much as possible. Health care needs, this is the fundamental purpose of hospital brand building.

Advantages of Adopting Hospital Management Software

The management procedure of a hospital is hectic, concluding related activities from the financial side, through the administrative sector and human resources, to nutrition and diagnostic medicine. It is not difficult to visualize, therefore, that the administration of this amount of different tasks and information consumes a lot of time and generates a lot of work for the managers. In the meantime, the software developed explicitly for hospital management emerged as facilitators of that routine, upgrading the quality of the services provided and the safety of the patients served. Do you want to know other benefits?

Agility for day to day

Hospital consultancy services in India provides the automation of the activities involved in the routine of administration, from the scheduling of examinations to the classification of risks of patients in triage. In this way, the tasks are accomplished in a more natural and agiler way, which optimizes the tempo of the managers and the officers, decreasing the weight of the patients for the due attention.

Construction of electronic information bases

Hospital management software has its platforms to receive the different types of information, allowing the creation of varying information bases (financial, administrative or medical records of patients). In this way, the management and control of hospital data are facilitated.

Use of electronic clinical records

Another significant advantage of hospital management software is the possibility of generating electronic clinical records for health experts and patients treated by the hospital. With the use of these records, it is possible to store your registration, medical information, and exams in one place. In this way, this clinical information may be available to all professionals involved in their care, facilitating diagnosis and expediting the routine of the medical team.

Reduction in the rate of human errors

The adoption of electronic medical records improves patient safety, once the prescriptions of medicines and therapies become more readable. Also, this computerization of the medical information registry enables the realization of proactive validations of clinical data, such as pharmacological versus allergic relationships and the different interactions between drugs, diagnoses, and examinations.

Optimization of hospital costs

The main benefits of hospital management consulting company is the modification of the prices of the organization. Specific platforms for financial control allow, for example, the organization of cash flow enabling a rigid control of all hospital expenses. In this method, it is possible to identify and eliminate unnecessary costs, relocate resources for the most productive activities and increase the profits of the health institution, without neglecting the safety of patients.

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Online scheduling of consultations and exams

Nothing more comfortable for a patient than the possibility of scheduling appointments and reviews online, without having to leave the house or listen to automatic messages from the call center. Hospital management software offers specific platforms for this scheduling, increasing comfort for patients and decreasing costs with call center systems.

Ease of access to information

As we have told, the electronic hospital management soft ware’s allow the combination of the data of the various sectors of the hospital (such as the pharmacy, the workshop, and the image clinics), so that the information is remotely obtainable by the officials. In this way, it is possible to avoid that the professionals involved are lost in the health units, optimizing the time of dedication to the patient.

Hospital Design is the Most Important Part of Hospital Consulting Planning

Gone are the days when people used to associate hospitals simply with doctor’s reputation. Nowadays, people want everything including well equipped laboratories, qualified doctors, online availability of the hospital, as well as properly planned space.

Our impression of hospital decoration design in the past was often associated with the feeling of “overcrowding,” “disorderly” and “poor direction.” The occurrence of these conditions was related to the planned economy and development of our country at the time. With the development of science and technology and the continuous improvement of medical standards, people have set higher requirements for the hospital environment.

At the same time, the old hospital environment can no longer meet the requirements of modern medicine, and it is urgent to improve the hospital’s beautiful design environment. Creating a good and comfortable environment has become the focus of hospital designers & planners. The following are discussed separately from the overall plan.

Best Services of hospital designers & planners

As we all know, hospitals should have a relatively quiet surrounding environment, but many hospitals are decorated and designed in the bustling and prosperous areas of the city. The atmosphere of a hospital is, to a large extent, dependent on the merits of the overall plan. Therefore, its floorplan is particularly important. The overall plan includes two aspects. The first is the coordination between the hospital and the surrounding urban environment, that is, the logical layout of various streamlines and controls (the layout of the environment inside and outside the hospital); the second is a good combination of different functional areas within the hospital.

The traffic flow line in hospital decoration design is more complicated, including the flow of people, logistics, traffic, and pollution. Among them, the flow of people includes the streamline of the staff and the streamline of the patient. The streamline of the hospital is inextricably linked with the hospital process. It is a combination of hospital management and hospital decoration design. These streamlines should be both simple and neat, but also avoid crossing each other.

Hospital decoration design is a complex public building in civil construction. With the development of the times and the advancement of science and technology, the old hospital buildings have not adapted to the new requirements of modern clinical medicine for the diagnosis and treatment environment. The internal layout of the hospital building gradually formed a reasonable and effective overall direction for each functional department (outpatient, ward, and medical technology).

In short, the overall planning of the hospital’s decorative design is related to the pros and cons of the hospital’s environmental space. Hospital space planners know the ins and outs of the industry and they work as a consultant of your brand by creating a space that not only suits the needs of patients but also fits in your pocket.

The Goals of Health Outsourcing

The expert first points to the central aspect of the issue: the sustainability of the system. Outsourcing of services does not just create a new relationship between public and private, but it allows to create virtuous circles with the consequent saving of resources. But top healthcare consulting firms in India adds to this topic another well-known issue in assessing the opportunities offered by outsourcing: the addition of new professional skills difficult to integrate into the previous model.

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The mix between public and private

It is an old question of the debate on the integration between public and private. The doubts raised by some reside in the fact that private logic cannot guarantee the pursuit of certain purely public goals. A mix, a mix, collaboration, however, that does not exclude one or the other but makes them interact fruitfully seems to be a satisfactory solution.

Integration is already under way, indicating that there has been a radical change of mentality in the public because it has understood the necessity and convenience of having part of its duties to other people who are more likely to do so, thanks also the slimness and flexibility that they can boast over the public. “

A new method of evaluation

One of the most burning issues in public-private integration is the evaluation. In the past, only economically-focused evaluation systems were adopted. The Balanced Scorecard, on the other hand, aims to take account of extra-financial indicators such as patient satisfaction and the quality of the service provided.

The expert states that evaluation is not a “true science” and therefore improvements are always possible. From what is said in the interview it is possible to say that, even in Italy, the integration of the private in the SSN is now an irreversible process. The new service reflects emerging style, which stands out in the market for its ability to partner with customers and listen to their needs, realizing genuine accompaniment and tutoring in system implementation and training.

Advice

Advice is directed to hospitals, clinics, senior residences, personal services and covers the process review, both for regulatory compliance by ISO 9001: 2015 and for the application of specific technical disciplines. Some areas of application may be:

  • Residences for elderly;
  • Medication-assisted procreation centers;
  • Home care and palliative care;
  • Cord blood banks;
  • Blood banks;
  • Top healthcare consulting firms in India (Hematology, Organ Transplants, CSE Transplants, Pediatrics, Operating Rooms);
  • Centers conducting clinical research;

The main feature of hospital consultancy services in India is the application of a methodology that can:

  • comply with binding norms and voluntary standards;
  • safeguard the care of individual services;
  • To ensure an effective improvement in the quality of the service.

Training

The training is addressed to both the operating personnel and the companies operating in the tertiary and hotel sectors and can be targeted as follows:

  • Clinical risk management;
  • Inter professional communication, with particular reference to those who have a direct relationship with the public;
  • Development of skills in the field of social health care with particular reference to the following competences:
  • Efficacy (Lean method);
  • Empathy (passage from empathy to exotics and empowerment);
  • Communication (Communication skill);

Assertiveness.