Since patient satisfaction has been accepted as an important indicator in evaluating the quality of medical care, especially in the last two decades, there is an increasing interest in the perceptions of patients about the health service provided. In terms of modern hospital management, it is necessary to define the factors affecting the satisfaction of…
Author: Astron HealthCare
Improve Quality Of Your Healthcare Services With Hospital Consultancy
Quality in the hospital is of vital importance to every patient. After all, it’s about health. Every patient must be able to rely on the fact that they are in good medical and nursing hands, and they want to know in which clinic they can find the best quality. Increasing patient satisfaction with the quality…
Humanization And Quality Of Hospital Environments
The trends in relation to the planning, design and equipment of the entities that offer health services at this time focus on several aspects to be able to cover the different variables that protect the needs of the moment. Current trends should be based on at least 8 topics: Creation of curative environments Evidence-based design…
A Measure Of Health Care Quality: Patient Satisfaction
Personality characteristics of healthcare personnel, courtesy, affection, interest and understanding, professional attitudes, ways of presenting their knowledge and skills, especially the patient-nurse relationship plays an important role in patient satisfaction. In the literature, the most important factor affecting patient satisfaction is communication and adequate information to the patient. Because the ability of health care providers…
Why The Focus Of A Medical Center Should Always Be On The Patients?
Whichever industry you are in, the first way to compete is to differentiate yourself from your competitors. The situation in the health sector is not different. Moreover, in the health sector, patients want to see you different from other hospitals, as well as position themselves differently to feel different than other patients. This happens only…
What Can Be Done To Increase Hospital-Based Fidelity?
The way to ensure the patient’s loyalty to the institution is through the patient’s heart. Just like the bond of trust between the patient and the doctor, a bond should be established. In this sense, in order for the call centre to establish this communication and to carry out projects, information flow should be ensured…
Patient Loyalty And The Importance Of Brand Power In The Health Sector
One of the factorsthat increases patient loyalty is the prestige that the power of the brand gives you. Some patients choose and stay hospital simply believing in the power and prestige of the brand. One of the most important duties of such hospitals is not to damage this strong perception. The prestigious hospital does not…
Medical Care And Patient Loyalty: How Are They Related?
A hospital that cannot increase the number of patients is likely to suffer from patient loyalty. Patient loyalty generally occurs in three ways. PhD-based loyalty Hospital-based loyalty Loyalty to brand power PhD-Based Loyalty As the patient is satisfied with the doctor and his abilities, it becomes dependent on the doctor. Even with the slightest dissatisfaction…
How To Achieve Long Term Goals Of Your Hospital With Patient Satisfaction?
Nowadays, as patients want to learn about their diseases and participate in the decisions made about them, providing healthcare services determined only by the healthcare team is not sufficient for the provision of quality healthcare services. For this reason, patient satisfaction is considered as a service process focused on patient expectations and needs in quality…
Things To Consider Before Designing Hospitals
Because of the wide range of services and functional units, the hospital architecture design & planning India are quite complex. An ideal hospital design integrates the functional requirements with the human needs of its varied uses. All the hospitals share certain common attributes regarding their size, location and budget. Here are some points that are…