Hospital Planning Will No Longer Be Based Mainly on the Number of Beds

The first question that health authorities often ask about hospitals is, “How many beds do you have?” Traditionally, this indicator has been one of the most iconic units of measurement of health planning and one of the most emblematic resources in the psychology of patients.

However, the hospital bed will no longer be such a significant point of reference. This is because of the convergence of factors that intensify and have generated changes in the organization of health systems and the role of hospitals within them.

Hospitals face new challenges

The primary factor in the midst of these new trends is the demographic and epidemiological transition – older populations and a higher burden of chronic diseases and multiple pathologist. This generates a growing demand for services in a general context of secured financing. Also, the pressure on health spending intensifies due to the high inflation rates in the sector, the new high-cost technologies, and the inefficiencies of the systems historically oriented to pay attention to acute conditions in the face of the wave of synchronicity.

The patients themselves have also transformed the way hospital consultancy services in India work. They are increasingly better informed about health, are more proactive in the management of their conditions and have higher expectations about the quality of services. Likewise, information and communication technologies allow new ways of interaction between health personnel and patients, as well as the spatial configuration of services.

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To survive, adaptation is mandatory

There are several ways in which hospitals are responding to this new reality, among which the following stand out:

– Articulation of hospitals in integrated networks of diversified services. Advances in medical technology associated with outpatient surgery and hospital consultancy services (in oncology, for example), the predominance of the chronic patient, and the development of information and communication technologies (ICT) make it possible to transfer services outside the hospital, through tel monitoring recovery and home hospitalization, remote consultations, and medicine.

Also, complementary health services are being configured, such as long-term intermediate care for subacute patients, which seek to reduce the risk of acquired infections in hospitals and use beds efficiently. To adequately care for chronic patients with multiple pathologist, greater continuity of care, multidisciplinary, integration with social health services and strengthened primary care are required.

– Specialization of the offer. The traditional model of the general hospital with a portfolio of similar services has proved unviable in many countries. Therefore, it is increasingly common to find hospitals with a particular focus to increase patient volumes to optimize quality and reduce unit costs. This phenomenon, together with the departure of non-acute patients to secondary health services, is resulting in hospitals that concentrate a higher proportion of complex cases and require more sophisticated medical-surgical interventions.

Consequently, in some countries, there is a reduction in the number of beds for acute patients and also a shorter average stay, associated with the perfection of medical technologies.

– New collaboration and contracting relationships. Hospitals traditionally operated entirely autonomously; however, it is more efficient to structure some independent services that can serve multiple providers. Diagnostic imaging and laboratory, for example, were the first to use this model, maximizing the productivity of technology and human resources of high cost and limited, which could hardly be absorbed by a single entity. Likewise, different providers are integrating clinical services through the creation of unique teams, the exchange or rotation of professionals and residents, the adoption of standard protocols, the joint accounting of production, and the use of ICT.

How To Assess The Management of Services in The Hospital?

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Over the last decades, cost control has been the subject of business discussions, mainly in the health sector, since it depends on high investments in equipment (many imported), high-impact logistics organization and technological implementation for monitoring and control of information. But in recent years, it was perceived that treating cost and quality as two incompatible elements was a massive error in the management of services, explaining even the financial collapse of many institutions.

The successful experiences of some reference hospitals in India show that cost is an attribute of quality. That is, the financial chaos that attacks many hospitals, diagnostic centers, diagnostic imaging sectors and health plan administrators originates in the misconception that saving on technology and generating value for the patient is a way of leaving accounts well. In practice, that is giving a certificate of death to the institution. Do you want to know how to attribute more value to the hospital management consultancy in India? Come with us:

The detail that makes any difference in the control of functions

Adding value is not lending the same level of assistance to the health of the competition and charging less for services. It is also not to improve what is already perceived as excellent by patients. It’s not about adding services to add prices. Generate or add value is to advance in relative quality in the services provided by the hospital. Either using subtle reorganizations in the logistics of internal processes or technological implementations that return the most rapid attention, the most personalized care and the full accompaniment, related to the image of the hospital to an entity with empathy and responsibility concerning their patients. That can appear in the midst of small change

The computerization that avoids errors and gives agility to billing

Transformations promoted by technology in the routine of a hospital increase the level of patient satisfaction, strengthen the image of the institution and improve its financial results.

The link with the administrators generates opportunity

Some hospitals began to adopt a holistic view of health, with a focus on emergency care, but also on the whole process of developing and monitoring the health of potential patients. This work can be done much more efficiently with the operators of health plans. The improvement in the link between operator and institution can accelerate the processes of availability of exams, implementation of biometric verification to avoid fraud, as well as joint prevention actions.

Strategies based on health promotion, prevention, recovery, and rehabilitation are excellent for patients (who want to avoid diseases), for the hospital (which can provide much more services) and also for the operator (as the healthy beneficiary reduces the rates of accident rate). If everyone is victorious, why not start with this initiative?

Generating value in the hospital consultancy services is much more than exercising medical knowledge in the treatment and cure of patients. It is the differentiation next to the market, offering something more, whether speed in the attention or permanent accompaniment through IT resources in health  (such as monitoring the health of patients outside the hospital environment with wearable devices for example), in addition to the encouragement to health professionals with the exercise of humanized care. Always developing the quality, of the necessary the unexpected, surpassing the expectations of the patients.

Hospital Management System Optimizes Annual Strategic Planning

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Hospitals are complex organizations that need advanced management methodologies to guarantee levels of excellence. One of the most important concepts, in that sense, is the strategic planning that allows us to draw paths so that the objectives are achieved, helping to make the decision. However, in the era of data and digital transformation, the construction of that plan depends, fundamentally, on technology. The use of a hospital management consultancy in India which keeps a tremendous amount of information generated daily, optimizes the preparation and execution of planning, facilitating access to essential information.

The first step to prepare a plan is the definition of the purpose of the company, defining the reason for its existence. Then, the manager must be guided by the vision (where does the institution want to go?), by the mission (what is its reason for being) and by its values (what are the principles that guide it). And concepts that allow the anticipation of scenarios both to mitigate threats, as well as to embrace opportunities.

Taking into account these factors, it is best to carry out planning that allows embracing the whole year, contemplating actions that the managers must accompany each month. Thus, it is possible to have an interdepartmental and horizontal vision, always prioritizing that activities are aligned not only with the purpose of the institution, its goals, and indicators but also with each other, reciprocally.

Data

The planning must consider the implementation and use of the management system, since it is the data stored by it that helps in the execution of the proposed objectives, determining the directions that must be copied, as well as the necessary corrections of that route. Automating administrative routines, for example, can result in back office economics. Besides, adding intelligence to the management of hospital processes, with analytics and Business Intelligence (BI) tools, provide excellent results.

With technology, hospital management distinguishes in various aspects, especially in the improvement of data quality and in the extraction of insights that serve as support in decision making – a fundamental factor for Health managers. It is also possible to add indicators in systems that can be applied at any stage of the hospital process, facilitating monitoring and tracking progress – and also identifying and correcting errors in the route.

In this context, strategic IT is essential, working together with planning. That is what provides the data that will be evaluated throughout the 12 months, to know if the proposed objectives are being effectively achieved.

Relationship

The hospital management consulting company still allows us to monitor how annual planning impacts the perception of the quality of care by the patient. By optimizing processes with the use of technology, the institution can manage a more individualized medicine, with access to information that makes all the difference in diagnosis and treatment. The greatest assertiveness corresponds to the needs of the person receiving the care – an increasingly demanding client concerning health care.

There is still a change in the perception of the market about the hospital that uses these tools and teleology, which can be a differential in these times of economic crisis. Therefore, planning is the solution to stay active and, more than that, to stand out in this unstable scenario.

Future Medicine: 7 Main Trends

The last few years have become iconic for medicine if we talk about the number of new directions, emerging techniques and the introduction of digital technologies. Healthcare blurs the boundaries, opening the door for interaction with all disciplines that can give it a qualitative leap for development. Artificial intelligence and wearable devices are becoming familiar means of organizing a medical process and monitoring a person’s condition.

All these tools are capable of bringing medicine to a new qualitative level, making it more personalized, capable of not only fighting the consequences of diseases but also influencing the causes of illnesses, collecting a large amount of data necessary for understanding cause-effect relationships.

Hospital consulting companies in India will highlight the most interesting directions of high-tech medicine for the nearest five-year period.

  1. Internet of Things for Medicine (IoT)

The means of monitoring the state of health or indicators of physical activity are gaining popularity every year. And, given the rapidly aging population of our planet, we can safely say that devices such as cardiac monitors that can warn of impending heart attack will help to seriously reduce mortality rates, improve disease prevention and reduce the burden on the entire health care system.

The use of the data obtained with IoT can benefit patients, specialists and medical personnel, medical equipment manufacturers and those who pay for the provision of medical services. This will promote the greater independence of patients, better treatment, more effective use of medicines and lower health care costs.

  1. Mobile applications that provide medical support, or health

With the development of digital technologies, mobile applications become an integral part of every person’s life. Therefore, it is not surprising that applications have become one of the leading directions in the development of digital medicine. The main drivers of growth are rapid progress in mobile technologies and applications, an increase in the number of lifestyle-related diseases, and awareness of the possibilities of mobile medicine in emerging markets.

  1. Artificial intelligence (AI) in medicine

In recent years, skepticism on the part of people about the capabilities of AI has been severely diminished. Now, this technology is perceived as a real assistant in tasks of varying complexity. According to statistics agency Frost & Sullivan, the market for high-tech medical solutions for 2016 was about $ 1 billion.

It is expected that by 2021 these indicators will reach $ 6 billion, with an annual growth of about 40%. In the opinion of the analyst of the same agency, by 2025 artificial intelligence systems will penetrate all spheres of public health, up to the creation of digital assistants, who answer all questions of patients and independently deal with their treatment.

  1. Technology editing the genome

The development of modern technologies led to a real breakthrough in genetic engineering as a method for modifying the genome was developed. The method, of course, is still at the research stage, but it is already clear that the chance to repair problem areas in the gene will give great opportunities for the treatment of many diseases – such as cystic fibrosis, muscular dystrophy, hypertrophic cardiomyopathy.

Hiring and consulting top hospital consultants in India is therefore, becoming mandatory nowadays.

The Goals of Health Outsourcing

The expert first points to the central aspect of the issue: the sustainability of the system. Outsourcing of services does not just create a new relationship between public and private, but it allows to create virtuous circles with the consequent saving of resources. But top healthcare consulting firms in India adds to this topic another well-known issue in assessing the opportunities offered by outsourcing: the addition of new professional skills difficult to integrate into the previous model.

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The mix between public and private

It is an old question of the debate on the integration between public and private. The doubts raised by some reside in the fact that private logic cannot guarantee the pursuit of certain purely public goals. A mix, a mix, collaboration, however, that does not exclude one or the other but makes them interact fruitfully seems to be a satisfactory solution.

Integration is already under way, indicating that there has been a radical change of mentality in the public because it has understood the necessity and convenience of having part of its duties to other people who are more likely to do so, thanks also the slimness and flexibility that they can boast over the public. “

A new method of evaluation

One of the most burning issues in public-private integration is the evaluation. In the past, only economically-focused evaluation systems were adopted. The Balanced Scorecard, on the other hand, aims to take account of extra-financial indicators such as patient satisfaction and the quality of the service provided.

The expert states that evaluation is not a “true science” and therefore improvements are always possible. From what is said in the interview it is possible to say that, even in Italy, the integration of the private in the SSN is now an irreversible process. The new service reflects emerging style, which stands out in the market for its ability to partner with customers and listen to their needs, realizing genuine accompaniment and tutoring in system implementation and training.

Advice

Advice is directed to hospitals, clinics, senior residences, personal services and covers the process review, both for regulatory compliance by ISO 9001: 2015 and for the application of specific technical disciplines. Some areas of application may be:

  • Residences for elderly;
  • Medication-assisted procreation centers;
  • Home care and palliative care;
  • Cord blood banks;
  • Blood banks;
  • Top healthcare consulting firms in India (Hematology, Organ Transplants, CSE Transplants, Pediatrics, Operating Rooms);
  • Centers conducting clinical research;

The main feature of hospital consultancy services in India is the application of a methodology that can:

  • comply with binding norms and voluntary standards;
  • safeguard the care of individual services;
  • To ensure an effective improvement in the quality of the service.

Training

The training is addressed to both the operating personnel and the companies operating in the tertiary and hotel sectors and can be targeted as follows:

  • Clinical risk management;
  • Inter professional communication, with particular reference to those who have a direct relationship with the public;
  • Development of skills in the field of social health care with particular reference to the following competences:
  • Efficacy (Lean method);
  • Empathy (passage from empathy to exotics and empowerment);
  • Communication (Communication skill);

Assertiveness.

Standards for Hospital Certification

Through the certification of ISO standards, it is intended to guarantee compliance with a series of internationally recognized requirements and good practices on different aspects, such as quality, risk and safety management, and the environment or social responsibility, among others. However, these are not the only certificates that exist nationally and internationally, although they are some of the most recognized.

The certification of hospitals is the process through which the work of this type of centers is recognized according to the requirements established in the regulations of the hospital sector. These requirements are called standards and are those that set the level of quality of the health care service.

When a hospital is certified by the authorities of the sector, it means that it satisfactorily fulfills issues such as security and patient care, optimal resources, hospital safety and social welfare. But the certification of hospital services is not the same as that of any product circulating in a given market. What, then, are the scales to measure the quality of said services? How are they established? How can top hospital consulting firms in India help you?

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Types of hospital care standards

To make the audit work easier, the top hospital consultants in India responsible for the hospital certification process have established two types of standards: some focused on patient safety and others related to the management of the centers.

  1. PATIENT SAFETY:

Access to the attention and continuity of it. These are the minimum elements that a hospital center must have to provide its services. A center that does not guarantee access to it or the continuity of treatments cannot exercise quality medical work.

Rights of the patient and the family. The centers must carry out their work within the framework of dignity, respect, good treatment and the right to privacy.

Evaluation of patients. Likewise, medical diagnoses must be efficient and timely. The evolution of the cases depends on them.

Anesthesia and surgical care. It is one of the hospital services that require more rigor and attention. In general, the centers specialized in this type of intervention have an added value.

Management and use of medications. The responsibility of the treatments and the level of the opportunity of each of them is valued.

Education of the patient and his family. That is the work of accompaniment, advice, and help during medical processes or treatments. In this section, the psychological orientation can be derived from the hospital service.

  1. MANAGEMENT OF THE CENTERS:

Management of communication and information. Those responsible for hospital centers must know when to issue certain messages and when not. In this aspect, clarity, opportunity, and truth must prevail.

Prevention and control of infections. Hospital centers must be clean places and where health conditions are guaranteed.

Government, leadership, and direction. The positioning of hospitals depends, to a large extent, on those in charge of their management. The decisions taken from the managerial level will influence the progress and prestige of the centers.

Security of the facilities. Anything that happens in a hospital must be properly identified and regulated by internal regulations.

Training and education of the personnel. It is essential that the personnel that is part of the hospital centers be updated not only in the specific topics of their exercise but also in others such as training in values, human rights, attention to the public, teamwork, risks professionals, etc.

Hospital Consultant and Their Power

The hospital sector is characterized by increasing economic pressure. So the costs rise more than the revenues; there is overcapacity in the stationary market, and the investments of the countries in the hospitals are not sufficient. As a result, a significant proportion of hospitals make annual losses.

Hospitals need to address this market pressure with professionalization in all clinical and non-clinical areas, often withholding non-existent best practice knowledge externally. In some cases, cross-organizational cooperation and strategy adjustments are necessary.

A hospital management consulting company helps to develop and implement necessary measures at the following levels.

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Strategy: As a rule, the projects are based on an analysis of the organization, the market, the competitors as well as the financial situation of the hospital. For the derivation of strategic actions, the medical service portfolio and the organizational framework conditions are critically analyzed. Taking account of customer requirements, either a reorganization plan is developed, or the potential for a joint venture is determined.

Operational: Improvement of operational leadership to meet the current challenges of the market and increase profits. Also, potentials for the reduction of material costs in procurement will be determined (economies of scale). All operational measures identified in Potential Analysis can then be realized by a project management office.

Management of medical offices

Ambulatory medicine, anti-doping, laboratory and cabinet, preventive occupational health, first aid brigades, health outsourcing.

Physicians: Medical and nursing services in the facilities of companies/institutions. Temporary and permanent health seminars for organizations and the government sector. Immunization campaigns (vaccination). Anti-doping tests with chains of custody endorsed by the Ministry of Public Security. Preparation of Occupational Health programs. Preparation of initial and periodic medical examinations. Attention to general health problems. Training in health, safety, first aid brigades. Support for safety in ergonomic evaluations. Occupational health advice. Preparation of preventive programs. Attention and assessment of professional risks.

Clinical analysis- Laboratory and Cabinet. Mobile Medical Unit: Spirometry, Audiometry, Electrocardiogram, X-ray, Sampling.

Remote assistance service Pulses

Telecare service 24 hours a day. Medical guidance, psychological counseling. Emergency care. Reminders of taking medications, reminders of medical appointments, preparation of the electronic clinical record, monitoring of clinical data, glucose, blood pressure, etc. Emotional, social, and family assistance. Scheduled medical visits.

Other external services

Messenger service. Communication management Comprehensive management of institutional events. Telephone exchange, personnel management, and maintenance.

Demand for growing care and declining public budgets. An optimization of the operation of the hospital sector is essential with the help of hospital consultancy in India.