Quality in the hospital is of vital importance to every patient. After all, it’s about health. Every patient must be able to rely on the fact that they are in good medical and nursing hands, and they want to know in which clinic they can find the best quality. Increasing patient satisfaction with the quality…
Category: Hospital Consultant
Humanization And Quality Of Hospital Environments
The trends in relation to the planning, design and equipment of the entities that offer health services at this time focus on several aspects to be able to cover the different variables that protect the needs of the moment. Current trends should be based on at least 8 topics: Creation of curative environments Evidence-based design…
A Measure Of Health Care Quality: Patient Satisfaction
Personality characteristics of healthcare personnel, courtesy, affection, interest and understanding, professional attitudes, ways of presenting their knowledge and skills, especially the patient-nurse relationship plays an important role in patient satisfaction. In the literature, the most important factor affecting patient satisfaction is communication and adequate information to the patient. Because the ability of health care providers…
Why The Focus Of A Medical Center Should Always Be On The Patients?
Whichever industry you are in, the first way to compete is to differentiate yourself from your competitors. The situation in the health sector is not different. Moreover, in the health sector, patients want to see you different from other hospitals, as well as position themselves differently to feel different than other patients. This happens only…
What Can Be Done To Increase Hospital-Based Fidelity?
The way to ensure the patient’s loyalty to the institution is through the patient’s heart. Just like the bond of trust between the patient and the doctor, a bond should be established. In this sense, in order for the call centre to establish this communication and to carry out projects, information flow should be ensured…
Patient Loyalty And The Importance Of Brand Power In The Health Sector
One of the factorsthat increases patient loyalty is the prestige that the power of the brand gives you. Some patients choose and stay hospital simply believing in the power and prestige of the brand. One of the most important duties of such hospitals is not to damage this strong perception. The prestigious hospital does not…
Medical Care And Patient Loyalty: How Are They Related?
A hospital that cannot increase the number of patients is likely to suffer from patient loyalty. Patient loyalty generally occurs in three ways. PhD-based loyalty Hospital-based loyalty Loyalty to brand power PhD-Based Loyalty As the patient is satisfied with the doctor and his abilities, it becomes dependent on the doctor. Even with the slightest dissatisfaction…
How To Achieve Long Term Goals Of Your Hospital With Patient Satisfaction?
Nowadays, as patients want to learn about their diseases and participate in the decisions made about them, providing healthcare services determined only by the healthcare team is not sufficient for the provision of quality healthcare services. For this reason, patient satisfaction is considered as a service process focused on patient expectations and needs in quality…
Quality Accreditation is making Hospital care better
In the globalized world, the healthcare industry is not only impacted by corporate growth but various other forces like business competition, medical tourism, medical insurance, patient expectations, etc. Because of this, the quality of healthcare at hospitals is affected. Quality of care is one of the prominent agendas of any health policy. This has led…
Top 4 Healthcare Design Trends That Will Shape Medical Planning In 2021:
Top 4 Healthcare design trends that will shape Medical planning in 2021: In 2021, as we all know, the healthcare industry is booming at a rapid rate. It is one of the fastest-growing sectors of our economy with no signs of a downturn. As the population continues to rise, healthcare facilities are looking to expand,…