Management in health care involves the management of labor, financial and material resources of the medical organization. At the same time, the most obvious and seemingly understandable personnel management is associated with a huge number of problems and contradictions. And the most acute problem is the lack of medical personnel, both doctors and nurses. The…
In the health sector, different methodological approaches (both quantitative and qualitative) are used to identify the aspects of health care that are most important to patients. Nowadays, the application of the concept of quality to health services is gaining more and more importance. However, implementing a system for its management is not an easy task…
Hospital administration and, in general, the administration of health centers, requires qualified and trained professionals in the management, administration and management of hospitals and clinics. To be successful, the management of health units must be in charge of people with vocation, leadership, organization and planning capacity. In the same way, you must prioritize quality and…
It is not surprising that customer experiences are less enjoyable than in other sectors, as contact to healthcare providers is mostly made because of health problems. However, satisfaction levels of outpatients are in a decreasing trend. In addition, with the help of new technologies, this lean process can be focused increasingly more cost-effectively and at…
If you do not have an adequate financial strategy, sooner or later you will have problems fulfilling your mission and strategic objectives. No matter what its mission is, whether it is non-profit or for-profit, whether it is publicly or privately owned, every hospital will benefit from an adequate financial strategy that supports its mission. Profitability…
Service alternatives are increasing in the health sector. Therefore, hospitals must find ways to create loyal patients. One of the best ways to create loyal patients is building good relationships with patients. Almost all of the health institutions do not work with the infrastructure to create loyal patients. In fact, databases should be created to…
The hospital produces medical care and services for the benefit of the patient and the latter, like any other client, must assess the quality of the care he has received and declare himself satisfied with it or change his doctor or establishment (if possibilities allow it). Like any company that provides services, the hospital is…
The pandemic has brought many changes in the way businesses function. The World has now learned to leverage the potential of technology, which otherwise would have taken more years. To promote continuity, The Joint Commission International (JCI) has resumed and shifted the accreditation process to the Online mode. Now the reaccreditation and accreditation assessment surveys…
NABH for healthcare organizations came into the existence in the year 2005 and after quite a few initial hiccups, it has been gaining traction in India. There are 729 NABH accredited hospitals in India (source: NABH website). According to the updated list of accredited hospitals, only 61 hospitals have been included in the NABH accredited…
Most large entrepreneurs are likely to agree that in private sector companies, performance is directly related to the effectiveness of management practices. However, the relationship between hospital management practices and clinical outcomes is still a matter of debate. A modern medical institution is complex to manage, it has many departments of various profiles, which are…
